Abstract: A method may include obtaining customer information regarding the user and marketing rules regarding a plurality of store offerings. A number of store offerings from the plurality of store offerings may be identified based on the customer information and the marketing rules. One or more of the identified store offerings may be provided to the user. A user request to purchase a selected one of the provided store offerings may be received. The content or services associated with the selected store offering may be provisioned based on the user request.

Abstract: Exemplary embodiments include methods and systems for monitoring and analyzing tickets including collecting data associated with one or more parameters/keywords of tickets. The methods and systems may also include determining if a number of tickets associated the one or more parameters/keywords exceeds a count threshold associated with the one or more parameters. The methods and systems may further include outputting a result of the analysis of the collected data.

Abstract: A method including providing at least one of a phone service, an Internet access service, or a television service to customers; identifying a customer when the customer uses the at least one of the phone service, the Internet access service, or the television service; selecting products or services for which the customer qualifies based on the identifying; gathering customer-specific data for the customer; generating recommendations that pertain to the at least one of the phone service, the Internet access service, or the television service for the customer based on the products or the services for which the customer qualifies, the customer-specific data, and other factors, wherein the other factors include at least one of a location of the customer or a time in which the recommendations is to be provided to the customer; and providing the recommendations to the customer via the at least service.

Abstract: A method may include receiving a user request to view a channel to which the user does not currently subscribe. Customer information regarding the user and marketing rules regarding a plurality of combination offers that include the channel may be obtained. A number of combination offers from the plurality of combination offers may be determined based on the customer information and the marketing rules. One or more of the determined combination offers may be provided to the user. A user request to purchase a selected one of the provided combination offers may be received. The channels included within the selected combination offer may be provisioned based on the user request.

Abstract: A method may include obtaining customer information regarding the user and marketing rules regarding a plurality of store offerings. A number of store offerings from the plurality of store offerings may be identified based on the customer information and the marketing rules. One or more of the identified store offerings may be provided to the user. A user request to purchase a selected one of the provided store offerings may be received. The content or services associated with the selected store offering may be provisioned based on the user request.

Abstract: A system and method for analyzing tickets including an input configured to receive data associated with one or more tickets, one or more modules configured to analyze the received data, and an output configured to output the processed data. Each of the one or more tickets may be associated to at least one issue associated with at least one of a product and service. Analyzing the received data may include calibrating the one or more modules based on the received data and processing the data based on the calibration. The output may output the processed data for optimizing the at least one product and service and/or transmit the processed data into the input for further analysis at the one or more modules.

Abstract: A system and method for comparative analysis of tickets and/or dispatches including a receiver, at a baseline engine, configured to receive data associated with at least one of a product and a service corresponding to one or more tickets or dispatches, a processor, at the baseline engine, configured to generate baseline information based on the data, wherein the baseline information represents a comparative analysis of the at least one of a product and a service, and a transmitter, at the baseline engine, configured to transmit the baseline information to an output device for assessing the at least one product and service.

Abstract: Exemplary embodiments include methods and systems for monitoring and analyzing tickets including collecting data associated with one or more parameters/keywords of tickets. The methods and systems may also include determining if a number of tickets associated the one or more parameters/keywords exceeds a count threshold associated with the one or more parameters. The methods and systems may further include outputting a result of the analysis of the collected data.