Patents by Inventor Victor V. Ochy P.

Victor V. Ochy P. has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 5555297
    Abstract: An automatic call distributor reporting system (100) and method is provided wherein data reports representative of operation of an automatic call distributor (ACD) (102) are transmitted to a remote electronic display device, such as a pager (120) or telephone (126), over a telephone network (118). The ACD (102) collects data relating to its operation in a well known manner and sends the data to a data reporting system which formats the data for proper transmission by the telephone network (118). The data reporting system comprises a data reporting computer (110) for organizing the data into data reports which are designed for each supervisor. Each report with an unique supervisor identification number is then sent to a remote maintenance computer (112). The remote maintenance computer (112) matches the supervisor identification number with a table in a pager database (116) which contains a table for each supervisor. The old data report is erased from the table and the new data report is entered.
    Type: Grant
    Filed: May 18, 1995
    Date of Patent: September 10, 1996
    Assignee: Rockwell International Corporation
    Inventors: Victor V. Ochy P., Jeffrey D. Hodson