Abstract: The claimed invention enables digital asset management that is responsive to a user's interactions with digital assets. Based on the user's interaction, the invention generates a ranking of the digital assets that is intended to reflect the value of the digital assets to the user. The ranking is based in part on the access frequency and recency, and the number and types of uses of the digital assets. An access hierarchy is derived from the ranking that stores the digital assets so that the higher ranked digital assets are more easily accessed than the lower ranked digital assets.

Abstract: The claimed invention enables digital asset management that is responsive to a user's interactions with digital assets. Based on the user's interaction, the invention generates a ranking of the digital assets that is intended to reflect the value of the digital assets to the user. The ranking is based in part on the access frequency and recency, and the number and types of uses of the digital assets. An access hierarchy is derived from the ranking that stores the digital assets so that the higher ranked digital assets are more easily accessed than the lower ranked digital assets.

Abstract: A system for adaptive call management, comprising a network-connected call manager server and a call switching means coupled to the call manager server and adapted to deliver calls to a selected target via a plurality of media channels, wherein upon receipt of a call quality indicium from a call quality monitoring means associated a media channel, the call manager server selects a specific media channel, is disclosed.

Abstract: A digital asset management method and system are responsive to user interactions with digital assets. Rankings are generated to reflect the value of the digital assets to a user, based in part on the access frequency and recency, and the number and types of uses of the digital assets. A storage access hierarchy is derived from the ranking, wherein higher ranked digital assets are more easily accessed than lower ranked digital assets. The digital assets can include any of digital images, audio files, and Uniform Resource Locators. The invention can distinguish between different types of uses, e.g. passive viewing or playback, file sharing, transport, and editing, wherein some types of uses imbue an asset with greater value than others. The user may assign subjective values to digital assets that can be factored into the ranking independently of usage patterns. A volatility-dampening attribute may moderate volatility in the access hierarchy.

Abstract: An enhanced metadata structure and associated process is provided which captures and stores metadata gathered about the source and usage of a media asset or file. The source and usage metadata is integrated, such as by encoding within the enhanced media file, as the media asset is transferred and used. The integrated metadata accumulates, as a trail of source information and usage information in the enhanced media asset, and can be extracted upon arrival at a target computer system.

Abstract: A digital asset management system and method is responsive to user interactions with digital assets. A ranking of digital assets is generated based upon user interactions, to reflect the value of the digital assets to the user. The ranking is based in part on access frequency and recency, and the number and types of uses of the digital assets. An access hierarchy is derived from the ranking, wherein higher ranked digital assets are more easily accessed than lower ranked digital assets. Different types of uses can be distinguished, so that some types of uses imbue an asset with greater value than others. The types of uses may include passive viewing or playback, file sharing, transport, and editing. Subjective values may be assigned by the user to each digital asset that can be factored into the ranking independently of usage patterns. A volatility-dampening attribute moderates volatility in the access hierarchy.

Abstract: An enhanced metadata structure and associated process is provided which captures and stores metadata gathered about the source and usage of a media asset or file. The source and usage metadata is integrated, such as by encoding within the enhanced media file, as the media asset is transferred and used. The integrated metadata accumulates, as a trail of source information and usage information in the enhanced media asset, and can be extracted upon arrival at a target computer system.

Abstract: An exemplary method of integrating existing physical stores in call center operations comprises registering a plurality of physical stores each having at least one phone line, obtaining availability information of one or more phone lines of a registered store, determining a phone line to route a call for the registered store based on call center routing rules, and routing the call to the determined phone line.

Abstract: An enhanced metadata structure and associated process is provided which captures and stores metadata gathered about the source and usage of a media asset or file. The source and usage metadata is integrated, such as by encoding within the enhanced media file, as the media asset is transferred and used. The integrated metadata accumulates, as a trail of source information and usage information in the enhanced media asset, and can be extracted upon arrival at a target computer system.

Abstract: An enhanced metadata structure and associated process is provided which captures and stores metadata gathered about the source and usage of a media asset or file. The source and usage metadata is integrated, such as by encoding within the enhanced media file, as the media asset is transferred and used. The integrated metadata accumulates, as a trail of source information and usage information in the enhanced media asset, and can be extracted upon arrival at a target computer system.

Abstract: A system for adaptive call management, comprising a network-connected call manager server and a call switching means coupled to the call manager server and adapted to deliver calls to a selected target via a plurality of media channels, wherein upon receipt of a call quality indicium from a call quality monitoring means associated a media channel, the call manager server selects a specific media channel, is disclosed.

Abstract: A system for managing adaptive security zones in complex business operations, comprising a rules engine adapted to receive events from a plurality of event sources and a security manager coupled to the rules engine via a data network, wherein upon receiving an event, the rules engine determines what rules, if any, are triggered by the event and, upon triggering a rule, the rules engine determines if the rule pertains to security and, if so, sends a notification message to the security manager informing it of the triggered event, and wherein the security manager, on receiving a notification message from the rules engine, automatically establishes a new security zone based at least in part on the contents of the notification message, is disclosed

Abstract: An enhanced metadata structure and associated process is provided which captures and stores metadata gathered about the source and usage of a media asset or file. The source and usage metadata is integrated, such as by encoding within the enhanced media file, as the media asset is transferred and used. The integrated metadata accumulates, as a trail of source information and usage information in the enhanced media asset, and can be extracted upon arrival at a target computer system.

Abstract: An enhanced metadata structure and associated process is provided which captures and stores metadata gathered about the source and usage of a media asset or file. The source and usage metadata is integrated, such as by encoding within the enhanced media file, as the media asset is transferred and used. The integrated metadata accumulates, as a trail of source information and usage information in the enhanced media asset, and can be extracted upon arrival at a target computer system.

Abstract: The claimed invention enables digital asset management that is responsive to a user's interactions with digital assets. Based on the user's interaction, the invention generates a ranking of the digital assets that is intended to reflect the value of the digital assets to the user. The ranking is based in part on the access frequency and recency, and the number and types of uses of the digital assets. An access hierarchy is derived from the ranking that stores the digital assets so that the higher ranked digital assets are more easily accessed than the lower ranked digital assets. The digital assets can include any of digital images, audio files, and Uniform Resource Locators. The invention can also distinguish between different types of uses so that some types of uses imbue an asset with greater value than others. The types of uses include passive viewing or playback, file sharing, transport, and editing.

Abstract: A digital asset management system and method is responsive to user interactions with digital assets. A ranking of digital assets is generated based upon user interaction, to reflect the value of the digital assets to the user. The ranking is based in part on access frequency and recency, and the number and types of uses of the digital assets. An access hierarchy is derived from the ranking, wherein higher ranked digital assets are more easily accessed than the lower ranked digital assets. Different types of uses can be distinguished, so that some types of uses imbue an asset with greater value than others. The types of uses may include passive viewing or playback, file sharing, transport, and editing. Subjective values may be assigned by the user to each digital asset that can be factored into the ranking independently of usage patterns. A volatility-dampening attribute moderates volatility in the access hierarchy.

Abstract: A simple, user-friendly method and apparatus for establishing and maintaining a categorized Web browsing history uses a directory service, such as the Open Directory Project, to get category metadata about visited URLs. Metadata thus obtained are used to present a user's personal browser history in a category based hierarchy.

Abstract: An enhanced metadata structure and associated process is provided which captures and stores metadata gathered about the source and usage of a media asset or file. The source and usage metadata is integrated, such as by encoding within the enhanced media file, as the media asset is transferred and used. The integrated metadata accumulates, as a trail of source information and usage information in the enhanced media asset, and can be extracted upon arrival at a target computer system.

Abstract: An enhanced metadata structure and associated process is provided which captures and stores metadata gathered about the source and usage of a media asset or file. The source and usage metadata is integrated, such as by encoding within the enhanced media file, as the media asset is transferred and used. The integrated metadata accumulates, as a trail of source information and usage information in the enhanced media asset, and can be extracted upon arrival at a target computer system.

Abstract: The claimed invention enables digital asset management that is responsive to a user's interactions with digital assets. Based on the user's interaction, the invention generates a ranking of the digital assets that is intended to reflect the value of the digital assets to the user. The ranking is based in part on the access frequency and recency, and the number and types of uses of the digital assets. An access hierarchy is derived from the ranking that stores the digital assets so that the higher ranked digital assets are more easily accessed than the lower ranked digital assets. The digital assets can include any of digital images, audio files, and Uniform Resource Locators. The invention can also distinguish between different types of uses so that some types of uses imbue an asset with greater value than others. The types of uses include passive viewing or playback, file sharing, transport, and editing.