Abstract: A system includes a storage device configured to store a plurality of named entities collected from a plurality of sources, tokenized, and associated with a label. The system includes a tagging apparatus configured to receive textual communications, identify each of the textual communications, tokenize the textual communications, match the textual tokens with the named entities tokens stored in the storage device in order to assign the textual tokens to the labels associated with the named entity tokens, tag the textual communications based on the matching between the textual tokens and the named entity tokens in order to identify the intended meaning of each of the textual communications, and identify the intended meaning of the textual communications based on applying the tags to the textual communications. A method capable of disambiguating named entities using a common sense reasoning approach is also disclosed.