Patents by Inventor Vijayakumar Sounderadas

Vijayakumar Sounderadas has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Intelligent detection and preview of enhanced application functionality
    Patent number: 10599422
    Abstract: A computing platform having at least one processor, a memory, and a communication interface may establish a first connection, via the communication interface, with a remote client device and initiate a first client session. The computing platform may establish a second connection, via the communication interface, with an intelligent helper agent. While the second connection is established, the computing platform may receive new feature information relevant to the first client session as determined by comparing the new feature information to a first client persona. The computing platform may then transmit a first notification, via the communication interface, to the remote client device which, when executed by the remote client device, causes the first notification to be displayed on the remote client device.
    Type: Grant
    Filed: November 19, 2018
    Date of Patent: March 24, 2020
    Assignee: Bank of America Corporation
    Inventors: Vijayakumar Sounderadas, Sandeep Kumar Chauhan
  • Autonomous helper agent
    Patent number: 10489174
    Abstract: A computing platform having at least one processor, a memory, and a communication interface may receive, via the communication interface, status information associated with irregular activity encountered during a customer session. The computing platform may generate and transmit a first notification via the communication interface to a remote client device which, when executed by the remote client device, causes the first notification to be displayed on the remote client device. The computing platform may establish a connection with an autonomous helper agent and, while the connection is established, transmit to the autonomous helper agent issue information associated with the irregular activity.
    Type: Grant
    Filed: August 17, 2018
    Date of Patent: November 26, 2019
    Assignee: Bank of America Corporation
    Inventors: Sandeep Kumar Chauhan, Vijayakumar Sounderadas
  • Autonomous Helper Agent
    Publication number: 20180357083
    Abstract: A computing platform having at least one processor, a memory, and a communication interface may receive, via the communication interface, status information associated with irregular activity encountered during a customer session. The computing platform may generate and transmit a first notification via the communication interface to a remote client device which, when executed by the remote client device, causes the first notification to be displayed on the remote client device. The computing platform may establish a connection with an autonomous helper agent and, while the connection is established, transmit to the autonomous helper agent issue information associated with the irregular activity.
    Type: Application
    Filed: August 17, 2018
    Publication date: December 13, 2018
    Inventors: Sandeep Kumar Chauhan, Vijayakumar Sounderadas