Patents by Inventor Vikas Goyal

Vikas Goyal has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20110066470
    Abstract: A method and system for providing context based remote advisor capabilities to users of web applications is provided. The method includes request for access to a live advisor by a user accessing a web application on an electronic communication device. The method further includes determining category of access of the web application. Thereafter, the method includes sending the access request through a server infrastructure to one or more advisor applications used by one or more advisors. The one or more advisor applications are executed on one or more electronic communication devices located remote to the electronic communication device used by the user. A communication session is then established between the advisor executing an advisor application with the user wherein real-time context information of the accessed web application is communicated to the advisor application.
    Type: Application
    Filed: November 9, 2009
    Publication date: March 17, 2011
    Inventors: Vikas Goyal, Deepak Narayan Hoshing