Abstract: Methods, apparatus, and processor-readable storage media for automatically classifying cloud infrastructure components for prioritized multi-tenant cloud environment resolution using artificial intelligence techniques are provided herein. An example computer-implemented method includes obtaining historical data pertaining to a multi-tenant cloud environment; training one or more artificial intelligence techniques, using at least a portion of the obtained historical data, for classifying cloud infrastructure components for prioritizing incident-related resolution; classifying one or more cloud infrastructure components, within the multi-tenant cloud environment and associated with one or more server-related issues, into one or more of multiple resolution priority classes; and performing one or more automated actions based at least in part on the classifying of the one or more cloud infrastructure components.

Abstract: Methods, apparatus, and processor-readable storage media for automatically classifying cloud infrastructure components for prioritized multi-tenant cloud environment resolution using artificial intelligence techniques are provided herein. An example computer-implemented method includes obtaining historical data pertaining to a multi-tenant cloud environment; training one or more artificial intelligence techniques, using at least a portion of the obtained historical data, for classifying cloud infrastructure components for prioritizing incident-related resolution; classifying one or more cloud infrastructure components, within the multi-tenant cloud environment and associated with one or more server-related issues, into one or more of multiple resolution priority classes; and performing one or more automated actions based at least in part on the classifying of the one or more cloud infrastructure components.

Abstract: Methods, apparatus, and processor-readable storage media for generating temporal predictions for provisioning cloud resources using trained machine learning techniques are provided herein. An example computer-implemented method includes training one or more machine learning techniques using historical data pertaining to cloud resource provisioning and related order information; obtaining data pertaining to at least one order related to one or more hardware components, wherein the at least one order includes one or more cloud resources; generating at least one temporal prediction for provisioning the one or more cloud resources, in fulfillment of the at least one order, by processing at least a portion of the obtained data using the one or more trained machine learning techniques; and performing one or more automated actions based at least in part on the at least one generated temporal prediction.