Patents by Inventor Vinay K. Gandhi

Vinay K. Gandhi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10884598
    Abstract: The present disclosure relates generally to techniques for monitoring and improving a bot system. An analytic system is integrated with a bot system for monitoring, analyzing, visualize, and improving the performance of the bot system. The analytic system monitors events occurred in conversations between end users and the bot system, aggregates and analyzes the collected events, and provides information regarding the conversations graphically on a graphic user interface at different generalization levels. The analytic system can also provide suggestions, options, or other information for improving the bot system through the graphic user interface.
    Type: Grant
    Filed: September 28, 2018
    Date of Patent: January 5, 2021
    Assignee: Oracle International Corporation
    Inventors: Neerja Bhatt, Vinay K. Gandhi, Ganesh Kumar
  • Publication number: 20190102078
    Abstract: The present disclosure relates generally to techniques for monitoring and improving a bot system. An analytic system is integrated with a bot system for monitoring, analyzing, visualize, and improving the performance of the bot system. The analytic system monitors events occurred in conversations between end users and the bot system, aggregates and analyzes the collected events, and provides information regarding the conversations graphically on a graphic user interface at different generalization levels. The analytic system can also provide suggestions, options, or other information for improving the bot system through the graphic user interface.
    Type: Application
    Filed: September 28, 2018
    Publication date: April 4, 2019
    Applicant: Oracle International Corporation
    Inventors: Neerja Bhatt, Vinay K. Gandhi, Ganesh Kumar