Patents by Inventor Vinith George

Vinith George has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • CONSUMER ENGAGEMENT AND MANAGEMENT PLATFORM USING MACHINE LEARNING FOR INTENT DRIVEN ORCHESTRATION
    Publication number: 20250384397
    Abstract: Aspects of the disclosure relate to computing platforms that utilize machine learning to perform output generation based on intent identification. The computing platform may train intent orchestration models (e.g., intent identification, output generation, or communication channel) using historical data. The computing platform may data corresponding to an individual. Based on the data, the computing platform may select intent identification models, and may use them to identify an intent. Based on the intent of the individual, the computing platform may select engagement output generation models, and may use them to generate a customer engagement output. The computing platform may use a communication channel model to identify a communication channel. The computing platform may send commands directing display of the customer engagement output, which may cause a user device to display the customer engagement output using the communication channel.
    Type: Application
    Filed: May 23, 2025
    Publication date: December 18, 2025
    Applicant: Allstate Insurance Company
    Inventors: J. Wayne Kullman, Thomas Pearson, Dan Maloney, Vinith George, Natalie Merlo
  • Consumer engagement and management platform using machine learning for intent driven orchestration
    Patent number: 12340346
    Abstract: Aspects of the disclosure relate to computing platforms that utilize machine learning to perform output generation based on intent identification. The computing platform may train intent orchestration models (e.g., intent identification, output generation, or communication channel) using historical data. The computing platform may data corresponding to an individual. Based on the data, the computing platform may select intent identification models, and may use them to identify an intent. Based on the intent of the individual, the computing platform may select engagement output generation models, and may use them to generate a customer engagement output. The computing platform may use a communication channel model to identify a communication channel. The computing platform may send commands directing display of the customer engagement output, which may cause a user device to display the customer engagement output using the communication channel.
    Type: Grant
    Filed: July 26, 2021
    Date of Patent: June 24, 2025
    Assignee: Allstate Insurance Company
    Inventors: J. Wayne Kullman, Thomas Pearson, Dan Maloney, Vinith George, Natalie Merlo