Patents by Inventor Vinod Katkam

Vinod Katkam has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8687785
    Abstract: A system includes a first interface to connect with a network, and a second interface to connect with a telephone device of an enterprise. A unit controls a connection between the first and second interfaces for an outgoing call from the telephone device to a remote telephone device connected to the network. A processor subsystem coupled with the unit operates to initiate communications with a telephone device associated with a supervisor having authority to allow or deny the call. The processor subsystem also operates too present the supervisor with information that includes a purpose or reason for the outgoing call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.
    Type: Grant
    Filed: November 16, 2006
    Date of Patent: April 1, 2014
    Assignee: Cisco Technology, Inc.
    Inventors: Vinod Katkam, Mukul Jain, Sanjeev Kumar, Labhesh Patel, Randall B. Baird, Christopher E. Pearce, Shmuel Shaffer
  • Patent number: 8243895
    Abstract: A PBX system with a shared line connected to a plurality of telephone devices includes one or more processors that control a connection for an incoming call from a caller, the one or more processors being operable to access a listing that includes one or more callers or calling numbers designated as private to a first telephone device. The one or more processors being further operable to send an alert to only the first telephone device in the event that the one or more callers or the calling numbers in the listing includes a caller or calling number associated with the incoming call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims.
    Type: Grant
    Filed: December 13, 2005
    Date of Patent: August 14, 2012
    Assignee: Cisco Technology, Inc.
    Inventors: Mukul Jain, Vinod Katkam
  • Patent number: 7899161
    Abstract: In one embodiment, a voicemail messaging system provides a user with the ability to record a voicemail message that includes at least one static portion and a dynamic content portion. When the voicemail message is accessed for listening by a recipient the dynamic content portion is filled with information retrieved via a URL link. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.
    Type: Grant
    Filed: October 11, 2006
    Date of Patent: March 1, 2011
    Assignee: Cisco Technology, Inc.
    Inventors: Vinod Katkam, Mukul Jain, Sanjeev Kumar, Labhesh Patel
  • Patent number: 7894597
    Abstract: The present invention provides a mechanism for categorizing telephone calls and for providing special information about calls that appear on call lists maintained in a telephone. The invention provides for both providing an indication and for providing an action. When an entry on a call list is highlighted (in a conventional manner), pressing one key adds a flag to the entry on the call list to indicate that follow up action is required. Pressing a second key initiates an action such as attaching a reminder so that the user will be reminded to take action later. Pressing a third key will provide a text message balloon indicating information about the call. The flags and text messages can be added by either the called party or the calling party.
    Type: Grant
    Filed: October 12, 2005
    Date of Patent: February 22, 2011
    Assignee: Cisco Technology, Inc.
    Inventors: Jennifer Walker, Vinod Katkam, Randall B. Baird, Cullen Jennings, Mukul Jain
  • Patent number: 7463730
    Abstract: A system includes a computer workstation associated with an agent of a call center and a subsystem that includes automatic call distributor (ACD) functions for connecting a caller to the computer workstation of the agent, the subsystem being connected with a device of the caller via an Internet Protocol (IP) network. The agent transmits a first message over the IP network to a device of the caller during the call. The first message contains notes electronically recorded by the agent. Prior to or coincident with an end of the call, the caller sends a second message back to the system confirming the agent's notes. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims. 37 CFR 1.72(b).
    Type: Grant
    Filed: October 6, 2005
    Date of Patent: December 9, 2008
    Assignee: Cisco Technology, Inc.
    Inventors: Vinod Katkam, Mukul Jain
  • Publication number: 20080118046
    Abstract: A system includes a first interface to connect with a network, and a second interface to connect with a telephone device of an enterprise. A unit controls a connection between the first and second interfaces for an outgoing call from the telephone device to a remote telephone device connected to the network. A processor subsystem coupled with the unit operates to initiate communications with a telephone device associated with a supervisor having authority to allow or deny the call. The processor subsystem also operates too present the supervisor with information that includes a purpose or reason for the outgoing call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.
    Type: Application
    Filed: November 16, 2006
    Publication date: May 22, 2008
    Applicant: Cisco Technology, Inc.
    Inventors: Vinod Katkam, Mukul Jain, Sanjeev Kumar, Labhesh Patel, Randall B. Baird, Christopher E. Pearce, Shmuel Shaffer
  • Publication number: 20080089489
    Abstract: In one embodiment, a voicemail messaging system provides a user with the ability to record a voicemail message that includes at least one static portion and a dynamic content portion. When the voicemail message is accessed for listening by a recipient the dynamic content portion is filled with information retrieved via a URL link. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.
    Type: Application
    Filed: October 11, 2006
    Publication date: April 17, 2008
    Applicant: Cisco Technology, Inc.
    Inventors: Vinod Katkam, Mukul Jain, Sanjeev Kumar, Labhesh Patel
  • Publication number: 20070156811
    Abstract: A conferencing system includes a conferencing module that includes a digital signal processor to mix audio signals received from conference participants, and a messaging manager module coupled with the conferencing module. the messaging manager module allocating a memory space for each conference participant, the memory space for storing a message, the conferencing module delivering the message as either speech or text, notification and receipt of the message occurring without disturbance to a remaining group of the conference participants. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims.
    Type: Application
    Filed: January 3, 2006
    Publication date: July 5, 2007
    Applicant: Cisco Technology, Inc.
    Inventors: Mukul Jain, Vinod Katkam, Randall Baird
  • Publication number: 20070133776
    Abstract: A PBX system with a shared line connected to a plurality of telephone devices includes one or more processors that control a connection for an incoming call from a caller, the one or more processors being operable to access a listing that includes one or more callers or calling numbers designated as private to a first telephone device. The one or more processors being further operable to send an alert to only the first telephone device in the event that the one or more callers or the calling numbers in the listing includes a caller or calling number associated with the incoming call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims. 37 CFR 1.72(b).
    Type: Application
    Filed: December 13, 2005
    Publication date: June 14, 2007
    Applicant: Cisco Technology, Inc.
    Inventors: Mukul Jain, Vinod Katkam
  • Publication number: 20070116246
    Abstract: The present invention provides a mechanism for categorizing telephone calls and for providing special information about calls that appear on call lists maintained in a telephone. The invention provides for both providing an indication and for providing an action. When an entry on a call list is highlighted (in a conventional manner), pressing one key adds a flag to the entry on the call list to indicate that follow up action is required. Pressing a second key initiates an action such as attaching a reminder so that the user will be reminded to take action later. Pressing a third key will provide a text message balloon indicating information about the call. The flags and text messages can be added by either the called party or the calling party.
    Type: Application
    Filed: October 12, 2005
    Publication date: May 24, 2007
    Inventors: Jennifer Walker, Vinod Katkam, Randall Baird, Cullen Jennings, Mukul Jain
  • Publication number: 20070116237
    Abstract: A system includes a computer workstation associated with an agent of a call center and a subsystem that includes automatic call distributor (ACD) functions for connecting a caller to the computer workstation of the agent, the subsystem being connected with a device of the caller via an Internet Protocol (IP) network. The agent transmits a first message over the IP network to a device of the caller during the call. The first message contains notes electronically recorded by the agent. Prior to or coincident with an end of the call, the caller sends a second message back to the system confirming the agent's notes. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims. 37 CFR 1.72(b).
    Type: Application
    Filed: October 6, 2005
    Publication date: May 24, 2007
    Applicant: Cisco Technology, Inc.
    Inventors: Vinod Katkam, Mukul Jain
  • Publication number: 20070067387
    Abstract: A conferencing system includes a server having a plurality of ports, the server operating in response to one or more inputs to selectively permit an individual connected to the server via one of the ports to participate in a conference session or be isolated in a waiting room. A computer runs a program to implement a user interface that generates the one or more inputs to the server responsive to commands entered by a moderator using the computer. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims. 37 CFR 1.72(b).
    Type: Application
    Filed: September 19, 2005
    Publication date: March 22, 2007
    Applicant: Cisco Technology, Inc.
    Inventors: Mukul Jain, Vinod Katkam