Abstract: For wiring web widgets of a web mashup application, a web widget registry may be generated based on one or more properties of the web widgets of the web mashup application. Based on the web widget registry, the web widgets of the web mashup application may be wired together, without requiring input from a user. Cycles among the web widgets may also be detected and removed.

Abstract: Methods and systems for recommending a product to a customer based on the customer's responses to a prioritized list of questions. A list of questions to ask the customer is created based on stored customer identifiers. The list of questions is priorities based on a pre-existing propensity score associated with the customer, and the agent asks the ranked questions. Based on the response of the customer, the propensity score and/or the list of questions is updated, and the agent is presented with a recommended product to suggest to the customer.

Abstract: A system for discovering business processes from noisy activities logs from various activities performed during the execution of the process. Activities are observed from the noisy activity logs that may include text from manually entered activity logs, chat scripts, emails, voice transcripts, desktop captures, and tool logs, wherein the noisy activity logs are received from multiple person/tool actors with each of the actors performing one or more activities related to one/more business tasks. Extracting information from the noisy activity logs to capture activity based information, and then analyzing similar activities and finding possible paths in the similar activities. The results are used to build a process graph based on the similar activities and the possible paths in the similar activities.

Abstract: For wiring web widgets of a web mashup application, a web widget registry may be generated based on one or more properties of the web widgets of the web mashup application. Based on the web widget registry, the web widgets of the web mashup application may be wired together, without requiring input from a user. Cycles among the web widgets may also be detected and removed.

Abstract: Systems and associated methods for dynamic, selection of services for business processes are described. Systems and methods manage problems related to service selection for business processes in a shared environment and manage the end-to-end QoS requirements for multiple business processes that access a shared environment. A solution is provided to such problems by discovering set(s) of service designs/selections using a combinatorial selection technique, such as for example a population-based selection technique. The systems and methods described herein can automatically determine changes to the system, determine a new set of service design selection solutions, and reconfigure the system accordingly.

Abstract: A system for discovering business processes from noisy activities logs from various activities performed during the execution of the process. Activities are observed from the noisy activity logs that may include text from manually entered activity logs, chat scripts, emails, voice transcripts, desktop captures, and tool logs, wherein the noisy activity logs are received from multiple person/tool actors with each of the actors performing one or more activities related to one/more business tasks. Extracting information from the noisy activity logs to capture activity based information, and then analyzing similar activities and finding possible paths in the similar activities. The results are used to build a process graph based on the similar activities and the possible paths in the similar activities.