Patents by Inventor Viswa Datha P.

Viswa Datha P. has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for reducing user query ambiguity through chatbot clarifying questions
    Patent number: 11423066
    Abstract: Dialog systems, such as chatbots, enable a user to query for information of a data management system. However, a user's query may be ambiguous resulting in a reply of too much information that is incomprehensible to a user. Clarifying questions are posed to a user to remove ambiguity from a user's query, and based on a user's answers, the volume of replying information is reduced to an amount that a user can comprehend. Clarifying questions are efficiently sequenced to reduce the ambiguity of a user's query, such that the number of clarifying questions does not result in a user abandoning the user's query.
    Type: Grant
    Filed: September 12, 2019
    Date of Patent: August 23, 2022
    Assignee: Intuit Inc.
    Inventors: Hrishikesh V. Ganu, Viswa Datha P.
  • SYSTEM AND METHOD FOR REDUCING USER QUERY AMBIGUITY THROUGH CHATBOT CLARIFYING QUESTIONS
    Publication number: 20210081442
    Abstract: Dialog systems, such as chatbots, enable a user to query for information of a data management system. However, a user's query may be ambiguous resulting in a reply of too much information that is incomprehensible to a user. Clarifying questions are posed to a user to remove ambiguity from a user's query, and based on a user's answers, the volume of replying information is reduced to an amount that a user can comprehend. Clarifying questions are efficiently sequenced to reduce the ambiguity of a user's query, such that the number of clarifying questions does not result in a user abandoning the user's query.
    Type: Application
    Filed: September 12, 2019
    Publication date: March 18, 2021
    Applicant: Intuit Inc.
    Inventors: Hrishikesh V. Ganu, Viswa Datha P.