Patents by Inventor Vivekanand Kompella

Vivekanand Kompella has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method, apparatus, and computer-readable medium for determining customer adoption based on monitored data
    Patent number: 11816684
    Abstract: A system, method, and computer-readable medium for determining customer adoption based on monitored data, including receiving product usage parameters from a product data store on the computer network, each product usage parameter being determined based on tracking usage of the product by the customer over a predetermined time period, storing a customer profile for the customer comprising customer parameters, the customer parameters being determined based on customer information stored in a customer database on the computer network, receiving service parameters from a customer support data store on the computer network, each service parameter being determined based on tracking support services provided to the customer for the product over the predetermined time period, and generating a product adoption score by applying a machine learning model to the product usage parameters and the customer profile to generate a usage-based adoption score and adjusting the usage-based adoption score based on the service par
    Type: Grant
    Filed: September 23, 2019
    Date of Patent: November 14, 2023
    Assignee: Informatica LLC
    Inventors: Ansa Sekharan, Ashok Gunasekaran, Kali Prasad Vittala, Arjun Krishnamoorthy, Vivekanand Kompella, Rengarajan Margasahayam
  • METHOD, APPARATUS, AND COMPUTER-READABLE MEDIUM FOR DETERMINING CUSTOMER ADOPTION BASED ON MONITORED DATA
    Publication number: 20210090095
    Abstract: A system, method, and computer-readable medium for determining customer adoption based on monitored data, including receiving product usage parameters from a product data store on the computer network, each product usage parameter being determined based on tracking usage of the product by the customer over a predetermined time period, storing a customer profile for the customer comprising customer parameters, the customer parameters being determined based on customer information stored in a customer database on the computer network, receiving service parameters from a customer support data store on the computer network, each service parameter being determined based on tracking support services provided to the customer for the product over the predetermined time period, and generating a product adoption score by applying a machine learning model to the product usage parameters and the customer profile to generate a usage-based adoption score and adjusting the usage-based adoption score based on the service par
    Type: Application
    Filed: September 23, 2019
    Publication date: March 25, 2021
    Inventors: Ansa Sekharan, Ashok Gunasekaran, Kali Prasad, Vittala, Arjun Krishnamoorthy, Vivekanand Kompella, Rengarajan Margasahayam