Abstract: Described herein are systems and methods for enabling access to messages on a message service system via user interfaces of receiving client devices. The message service system comprises a message storage system and a message access system. The message storage system receives messages from sending client devices and stores message data. The message access system comprises a message server and UI server. A receiving client device is connected with the UI server through a first HTTP connection for receiving UI data for building webpages of the user interface and is connected with the message server through a second non-HTTP connection for receiving message data for populating the webpages. The UI data does not comprise any message data. A client protocol engine on the receiving client device and a server protocol engine on the message server define and provide the non-HTTP protocol for receiving and transmitting message data.

Abstract: A workload balancing technique enhances balancing of workloads processed by components of a telephone communication system configured to render telephony services over a computer network. The telephony services illustratively include private branch exchange (PBX) services suitable for customers with geographically dispersed telephone service demands. The workload balancing technique is invoked by the communication system to reduce contention among the components of the system, such as telephone access servers (TASes) coupled to a proxy router, when servicing telephony requests issued by the customers, thus enabling rendering of the telephony services in an efficient and cost-effective manner. As described herein, an available TAS is randomly selected to service a telephony request received by the proxy router from a network coupled to the communication system.

Abstract: Systems and methods for processing service requests using logical environments. One of the methods includes receiving, by a router in a communication service provider system, a user service request from a first communication device; determining, by the router, an identifier of a first user of the communication service provider system associated with the first incoming service request; determining, by the router, a logical environment for the first user, wherein the logical environment for the first user identifies a plurality of components of the communication service provider system used to process service requests associated with the first user; identifying, by the router, a first application cluster of a first version of an application identified in the logical environment for the first user; and routing, by the router, the first incoming service request for processing by the first application cluster of the first version of the application.

Abstract: Systems, methods and computer program products for facilitating the provisioning of a single and multi-line virtual private branch exchange (PBX) including automated call distribution via a mobile device are described. In some implementations, the provisioning of the single and multi-line virtual PBX can be achieved using one or more unique provisioning interfaces. The unique provisioning interfaces can enable the setup and configuration of a virtual PBX service account instantaneously from any geographical location at any time. Changes made to the virtual PBX service account can be immediately reflected back (e.g., in real-time) to the system providing the core operating environment.

Abstract: High availability mechanisms are described for cloud-based services such as voice-over-IP (VoIP) services.

Abstract: A second communication mode can be enabled for a source device and a destination device. Each device can be a mobile device having a first communication mode and a default number for the first communication mode. The default numbers for the source device and the destination device can be stored. A call request can be received from the source device operating in the second communication mode. The call request can be directed to the default number of the destination device. The destination device can be determined as a client based on the default number of the destination device. A communication session can be established between the source device and the destination device over a network upon determining the destination device is an active client.

Abstract: System, apparatus, computer program products and methods for preventing fraud attacks (e.g., on a virtual PBX service provider) are disclosed. In some implementations, a set of fraud evaluation processes are performed, an overall fraud evaluation score is incremented as each of the set of fraud evaluation processes are performed and a step result is obtained. A user request (e.g., account activation) can be denied or accepted based on the overall fraud evaluation score. In some implementations, the set of fraud evaluation processes can include one or more of: an internal fraud evaluation process, a process for checking multiple trial accounts associated with a common account parameter, a process for geolocation verification of multiple account parameters, a process for device type verification for a contact phone number, a process for credit card verification, and a process for placing a contact number verification call.

Abstract: A mobile device is adapted to operate in a first communication mode and a second communication mode. An identifier is acquired for a mobile device, wherein the identifier is sent to identify the mobile device when the mobile device places a call in the first communication mode. A call is placed to a destination device while the mobile device operates in the second communication mode. The same identifier is sent to the destination device while the mobile device operates in the second communication mode. The mobile device is served by a first service provider while it operates in the first communication mode. The mobile device is served by a second service provider while it operates in the second communication mode, the second service provider being different from the first service provider.

Abstract: A hosted communications provider or network supports communications to multiple users, each having associated accounts. The network includes memory storage device(s) for storing communications message(s) directed to one or more of the users. A web server module is configured to receive access requests for the user accounts; such requests originating from a user device. The network provides the requested access and sends the information using a non HTML format for at least a portion of the information. The user device displays the requested information on a display device. In some implementations, the information is sent to the user in a non-HTML format. In some implementations, at least a portion of the user interface is provided in a file format which does not include HTML.

Abstract: A vPBX server manages calls in a bridged line appearance (BLA) group. A BLA group can include extensions for location-aware mobile devices. The vPBX server contains location based forwarding rules that can be applied together with BLA redirection rules in managing incoming calls. A single extension can appear as a user interface element (e.g., an icon or button) on multiple mobile devices. Using the user interface element, a primary user can view a secondary user's status, including the secondary user's location information. The vPBX server allows the primary user to redirect the incoming calls to devices in accordance with the forwarding rules and the redirection rules.

Abstract: Techniques are described which simplify and/or automate many of the tasks associated with the configuration, deployment, and management of network resources to support cloud-based services.

Abstract: Embodiments of the invention relate generally to computer-implemented image capture and processing, and more particularly, to user interfaces, systems, computer-readable media, and methods for approximating torso dimensions of a subject in an image to, for example, simulate appearance of the subject in various states of dress and/or generate imagery including different simulated layers of clothing for the subject of the image.

Abstract: Systems, methods and computer program products for facilitating the provisioning of a single and multi-line virtual private branch exchange (PBX) including automated call distribution via a mobile device are described. In some implementations, the provisioning of the single and multi-line virtual PBX can be achieved using one or more unique provisioning interfaces. The unique provisioning interfaces can enable the setup and configuration of a virtual PBX service account instantaneously from any geographical location at any time. Changes made to the virtual PBX service account can be immediately reflected back (e.g., in real-time) to the system providing the core operating environment.

Abstract: A second communication mode can be enabled for a source device and a destination device. Each device can be a mobile device having a first communication mode and a default number for the first communication mode. The default numbers for the source device and the destination device can be stored. A call request can be received from the source device operating in the second communication mode. The call request can be directed to the default number of the destination device. The destination device can be determined as a client based on the default number of the destination device. A communication session can be established between the source device and the destination device over a network upon determining the destination device is an active client.

Abstract: An email-to-facsimile (fax) processing system efficiently services requests issued by customers of the system in a fair and impartial manner. The system illustratively includes a plurality of components configured to provide email-to-fax processing services over a network. The components of the email-to-fax system include computer nodes executing software processes and/or services embodied as one or more FaxEmail routers, FaxEmail pollers, Rendering servers and Fax assemblers. The email-to-fax processing services provided by the components illustratively include email storage and retrieval services, email-to-fax conversion services and fax organizational transmission services. One or more of these services may be performed by the components in a randomized fashion to ensure that the customer requests, such as email-to-fax requests, may be fairly and impartially processed by the system.

Abstract: An email-to-facsimile (fax) processing system efficiently services requests issued by customers of the system in a fair and impartial manner. The system illustratively includes a plurality of components configured to provide email-to-fax processing services over a network. The components of the email-to-fax system include computer nodes executing software processes and/or services embodied as one or more FaxEmail routers, FaxEmail pollers, Rendering servers and Fax assemblers. The email-to-fax processing services provided by the components illustratively include email storage and retrieval services, email-to-fax conversion services and fax organizational transmission services. One or more of these services may be performed by the components in a randomized fashion to ensure that the customer requests, such as email-to-fax requests, may be fairly and impartially processed by the system.

Abstract: An email-to-facsimile (fax) processing system efficiently services requests issued by customers of the system in a fair and impartial manner. The system illustratively includes a plurality of components configured to provide email-to-fax processing services over a network. The components of the email-to-fax system include computer nodes executing software processes and/or services embodied as one or more FaxEmail routers, FaxEmail pollers, Rendering servers and Fax assemblers. The email-to-fax processing services provided by the components illustratively include email storage and retrieval services, email-to-fax conversion services and fax organizational transmission services. One or more of these services may be performed by the components in a randomized fashion to ensure that the customer requests, such as email-to-fax requests, may be fairly and impartially processed by the system.

Abstract: VoIP provider interconnection over the Internet using a shared subscriber contact identifier translation service. In one embodiment, for example, a method comprises: receiving a query message from a communications endpoint devices of a calling party, the query message comprising a subscriber contact identifier of a called party; in response to obtaining the query message: identifying a plurality of communications endpoint identifiers associated with the subscriber contact identifier; obtaining reachability information for the plurality of communications endpoint identifiers; and based at least in part on the reachability information, selecting one of the plurality of communications endpoint identifiers; and responding to the query message with a response comprising the selected one of the communications endpoint identifiers.

Abstract: A vPBX server manages calls in a bridged line appearance (BLA) group. A BLA group can include extensions for location-aware mobile devices. The vPBX server contains location based forwarding rules that can be applied together with BLA redirection rules in managing incoming calls. A single extension can appear as a user interface element (e.g., an icon or button) on multiple mobile devices. Using the user interface element, a primary user can view a secondary user's status, including the secondary user's location information. The vPBX server allows the primary user to redirect the incoming calls to devices in accordance with the forwarding rules and the redirection rules.

Abstract: A call messaging system includes a database comprising a call screening rule for a callee and a call screening engine configured to determine whether a bypass condition exists for an incoming call to the callee, and to bypass the call screening rule for the incoming call, if the bypass condition exists.