Patents by Inventor W. Mitch Phillips

W. Mitch Phillips has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Escalation tracking system
    Patent number: 7020254
    Abstract: A system for tracking billing escalation records includes a processing device configured to provide for creating, tracking and forwarding escalation records, and databases adapted to communicate with the processing device. The databases are configured to provide data on the escalation records. In one embodiment, the databases include tables that are configured to provide data on escalation records such as current escalations, priority codes, investigators, department codes, investigation center department codes, case status, archives, among others. Other systems and methods are also provided.
    Type: Grant
    Filed: October 28, 2002
    Date of Patent: March 28, 2006
    Assignee: BellSouth Intellectual Property Corporation
    Inventor: W. Mitch Phillips
  • Escalation tracking system
    Publication number: 20040081301
    Abstract: A system for tracking billing escalation records includes a processing device configured to provide for creating, tracking and forwarding escalation records, and databases adapted to communicate with the processing device. The databases are configured to provide data on the escalation records. In one embodiment, the databases include tables that are configured to provide data on escalation records such as current escalations, priority codes, investigators, department codes, investigation center department codes, case status, archives, among others. Other systems and methods are also provided.
    Type: Application
    Filed: October 28, 2002
    Publication date: April 29, 2004
    Inventor: W. Mitch Phillips