Abstract: A method, system, and storage medium and system for managing computer system performance utilizing information acquired over the Internet is provided. The system comprises a user system having existing installed components that include software, hardware devices, system upgrades, and/or a peripheral device. The system also includes a consolidated monitoring tool executing on the workstation that monitors activities occurring on the workstation with respect to the existing installed components. The system further includes a communications link to a vendor system that supplies components and/or services to the user system. Upon encountering a minor error, the consolidated monitoring tool searches a database for the minor error, displays a corresponding explanation of the minor error for a user via translation tables stored in the workstation, and displays a corresponding set of action items for resolving the minor error or preventing a future occurrence of the minor error.

Abstract: A system for managing computer system performance is provided. The system includes a workstation including existing installed components that includes software, hardware device, system upgrade, and/or a peripheral device. The system also includes a consolidated monitoring tool executing on the workstation. Upon installing a new component or a new service, the tool queries the workstation for an inventory of the existing components, acquires vendor information for the new component, and builds a database of information. The information includes product information relating to the existing components. The tool also connects to a web site for a vendor associated with the new component via the link, retrieves product information for the new component from the web site, verifies requirements and compatibility of the new component against existing installated components, determines an optimum configuration for the workstation, and configures the workstation in accordance with the optimum configuration.

Abstract: A method, system, and storage medium and system for managing computer system performance utilizing information acquired over the Internet is provided. The system comprises a user system having existing installed components that include software, hardware devices, system upgrades, and/or a peripheral device. The system also includes a consolidated monitoring tool executing on the workstation that monitors activities occurring on the workstation with respect to the existing installed components. The system further includes a communications link to a vendor system that supplies components and/or services to the user system. Upon encountering a minor error, the consolidated monitoring tool searches a database for the minor error, displays a corresponding explanation of the minor error for a user via translation tables stored in the workstation, and displays a corresponding set of action items for resolving the minor error or preventing a future occurrence of the minor error.

Abstract: An exemplary embodiment of the invention relates to a method and system for managing computer system performance utilizing information acquired over the Internet. The system comprises a user system which further comprises a workstation; at least one peripheral device in communication with the workstation; at least one software application executable by the workstation; a consolidated monitoring tool executable by the workstation; and a database of product data relating to products installed on the user system. The system also comprises a communications link for allowing the user system to communication with a vendor system. The consolidated monitoring tool performs services to the user system including diagnostics, tuning, and configuration utilizing information acquired from the vendor system via the Internet as well as from the user system database.

Abstract: An exemplary embodiment of the present invention is a method for performing in-line text expansion. A program on a user system requests a data file from a server system. The data file is received and stored by the user system and then displayed. Displaying the data file includes reading a record from the data file and then displaying the header data on the user system screen. Additionally, if the display body flag for the record is set to “ON”, the body data contained in the record is also displayed on the user system screen. Each record in the data file is displayed in this manner. The user screen can also be updated in response to the user selecting particular fields on the screen. The first case is when the user selects header data for a particular record and the body display flag is set to “ON.” In response to the user selection the method will remove the associated body data from the screen and set the body display flag to “OFF.