Abstract: A predictive notification system identifies certain mobile devices in a wireless telecommunications network that are likely to be within a predetermined geographical area of interest during a predetermined period of time. The identified location/time pair may be one that is associated with or affected by a particular event (e.g., emergency, construction, disaster, traffic, weather or other alerts and events). This allows a notification (about the event) to be sent to the identified mobile devices in an effort to notify them of the event prior to entering the affected area. A trending profile generated and maintained for each mobile device in the network is examined/consulted to determine the identity of those mobile devices that are likely to be within the affected area during the relevant time period.

Abstract: A method and apparatus for call quality troubleshooting and mitigation may include polling network communication path elements to determine network performance data, receiving a call quality alert from at least one communication unit, the call quality alert indicating degraded call quality of a call session, and analyzing the network performance data from the network communication path elements and the at least one communication unit to determine a cause of the alert and at least one action to mitigate the cause of the alert.

Abstract: A predictive notification system identifies certain mobile devices in a wireless telecommunications network that are likely to be within a predetermined geographical area of interest during a predetermined period of time. The identified location/time pair may be one that is associated with or affected by a particular event (e.g., emergency, construction, disaster, traffic, weather or other alerts and events). This allows a notification (about the event) to be sent to the identified mobile devices in an effort to notify them of the event prior to entering the affected area. A trending profile generated and maintained for each mobile device in the network is examined/consulted to determine the identity of those mobile devices that are likely to be within the affected area during the relevant time period.

Abstract: A method and apparatus for call quality troubleshooting and mitigation may include polling network communication path elements to determine network performance data, receiving a call quality alert from at least one communication unit, the call quality alert indicating degraded call quality of a call session, and analyzing the network performance data from the network communication path elements and the at least one communication unit to determine a cause of the alert and at least one action to mitigate the cause of the alert.