Abstract: The present invention provides a method and an apparatus for obtaining an address book, and a server. The method includes: performing matching in the address book according to a name to be searched for and entered by a user, to obtain to-be-sorted names; and obtaining a sorting attribute of the to-be-sorted names, sorting the to-be-sorted names according to the sorting attribute, and generating a name list, where the sorting attribute includes a department attribute or a department contact frequency. According to the method and apparatus for obtaining an address book, and the server in embodiments of the present invention, names that match a name to be searched for are sorted according to a sorting attribute, so that a user can find a desired name quickly and obtain corresponding contact information or other information, which saves the user's search time and improves user experience.

Abstract: Embodiments of the present invention relate to the network communications field and disclose a method and a device for contacting a contact person, so as to increase probability of contacting the contact person successfully at a single attempt and save user time and the operator's operation resources. The method for contacting the contact person includes: obtaining a current state of the contact person on a communications platform, where the current state indicates a state of the contact person on the communications platform at current time, and the state is determined according to an operation performed by the contact person on the communications platform or a terminal bound to the communications platform; determining a contact manner of the contact person, where the contact manner corresponds to the obtained current state; and setting the determined contact manner as a preferred contact manner of the contact person.