Patents by Inventor Warren McNeel

Warren McNeel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11108720
    Abstract: Processes and systems described herein enable improvement of quality of experience (QoE) of network services using an upsell framework of the network services. Embodiments of the present disclosure include determining, by a computing device, a network throttling event associated with a network throttling imposed on an account of a user. In response to the determining, the computing device may at least cause presenting of one or more upgrade options in a user interface. After receiving a user selection of an upgrade option of the one or more upgrade options, the computing device may at least cause an adjustment of the network throttling.
    Type: Grant
    Filed: June 11, 2019
    Date of Patent: August 31, 2021
    Assignee: T-Mobile USA, Inc.
    Inventors: Kevin Lau, Warren McNeel
  • Patent number: 10969932
    Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.
    Type: Grant
    Filed: February 9, 2015
    Date of Patent: April 6, 2021
    Assignee: T-Moblle USA, Inc.
    Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
  • Patent number: 10733642
    Abstract: A service management system that enables a subscriber of a mobile telecommunication system to modify aspects of his or her service plan and have the modification to the service plan take effect immediately. The subscriber enters a modification request to an aspect of a service plan. The modification request is verified against a set of rules that defines acceptable changes to the service plan. If the proposed modification to the service plan is a valid change, the change to the service plan is immediately propagated to a billing system and to other systems that implement the service plan. The subscriber is notified when the modification to the service plan is complete, and the subscriber is billed on a going-forward basis in accordance with the rate structure applicable to the plan.
    Type: Grant
    Filed: June 1, 2010
    Date of Patent: August 4, 2020
    Assignee: T-Mobile USA, Inc.
    Inventors: Dan Benson, Adrian Buzescu, Ray Froelich, Michael T. Hendrick, Warren McNeel, Karl Warfel
  • Patent number: 10459601
    Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.
    Type: Grant
    Filed: March 27, 2009
    Date of Patent: October 29, 2019
    Assignee: T-Moblie USA, Inc.
    Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
  • Publication number: 20190297044
    Abstract: Processes and systems described herein enable improvement of quality of experience (QoE) of network services using an upsell framework of the network services. Embodiments of the present disclosure include determining, by a computing device, a network throttling event associated with a network throttling imposed on an account of a user. In response to the determining, the computing device may at least cause presenting of one or more upgrade options in a user interface. After receiving a user selection of an upgrade option of the one or more upgrade options, the computing device may at least cause an adjustment of the network throttling.
    Type: Application
    Filed: June 11, 2019
    Publication date: September 26, 2019
    Inventors: Kevin Lau, Warren McNeel
  • Publication number: 20170293900
    Abstract: A method and system to test, monitor, and share revenue associated with third-party software applications operating on mobile devices over a network operator's wireless network. An application may be tested by the mobile application monitoring system to simulate the expected load of the application on a mobile device and the wireless network utilized by the mobile device, and to determine any services utilized by the application. Based on the simulation, the system determines a compensation arrangement under which revenue associated with the application will be shared between the network operator and the application provider. In some embodiments, the compensation arrangement is determined from a variable reward table. Revenue is shared inversely with an application's impact on customers and on the network operator.
    Type: Application
    Filed: April 24, 2017
    Publication date: October 12, 2017
    Inventors: Ian McKerlich, Warren McNeel, Venetia Espinoza-Dawson, Marvin E. Storey, James S. Zerbe
  • Patent number: 9633381
    Abstract: A method and system to test, monitor, and share revenue associated with third-party software applications operating on mobile devices over a network operator's wireless network. An application may be tested by the mobile application monitoring system to simulate the expected load of the application on a mobile device and the wireless network utilized by the mobile device, and to determine any services utilized by the application. Based on the simulation, the system determines a compensation arrangement under which revenue associated with the application will be shared between the network operator and the application provider. In some embodiments, the compensation arrangement is determined from a variable reward table. Revenue is shared inversely with an application's impact on customers and on the network operator.
    Type: Grant
    Filed: January 9, 2008
    Date of Patent: April 25, 2017
    Assignee: T-Mobile USA, Inc.
    Inventors: Ian McKerlich, Warren McNeel, Venetia Espinoza-Dawson, Marvin E. Storey, James S. Zerbe
  • Patent number: 9451047
    Abstract: Techniques described herein relate to generating personalized quality of service (QoS) comparison of wireless services. A user device may obtain first service data from a first wireless service using a user account and obtain second service data corresponding to the first service data from a second wireless service. The user has a benefit of a user account access to the first wireless service, and does not have a benefit of a user account access to the second wireless service. The user device may then generate a comparison between the first wireless service and the second wireless service based on the first service data and the second service data.
    Type: Grant
    Filed: March 20, 2015
    Date of Patent: September 20, 2016
    Assignee: T-Mobile U.S.A., Inc.
    Inventors: Warren McNeel, Matthew Davis, Brian Ehrhart, Brandon Shurick
  • Patent number: 9304659
    Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.
    Type: Grant
    Filed: November 17, 2014
    Date of Patent: April 5, 2016
    Assignee: T-Mobile USA, Inc.
    Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
  • Publication number: 20150382244
    Abstract: Processes and systems described herein enable improvement of quality of experience (QoE) of network services using an upsell framework of the network services. Embodiments of the present disclosure include determining, by a computing device, a network throttling event associated with a network throttling imposed on an account of a user. In response to the determining, the computing device may at least cause presenting of one or more upgrade options in a user interface. After receiving a user selection of an upgrade option of the one or more upgrade options, the computing device may at least cause an adjustment of the network throttling.
    Type: Application
    Filed: July 25, 2014
    Publication date: December 31, 2015
    Inventors: Kevin Lau, Warren McNeel
  • Publication number: 20150220220
    Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.
    Type: Application
    Filed: February 9, 2015
    Publication date: August 6, 2015
    Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
  • Publication number: 20150072644
    Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.
    Type: Application
    Filed: November 17, 2014
    Publication date: March 12, 2015
    Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
  • Patent number: 8954891
    Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.
    Type: Grant
    Filed: November 25, 2013
    Date of Patent: February 10, 2015
    Assignee: T-Mobile USA, Inc.
    Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
  • Patent number: 8893041
    Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.
    Type: Grant
    Filed: June 26, 2009
    Date of Patent: November 18, 2014
    Assignee: T-Mobile USA, Inc.
    Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
  • Publication number: 20140317520
    Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.
    Type: Application
    Filed: July 7, 2014
    Publication date: October 23, 2014
    Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
  • Patent number: 8826160
    Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.
    Type: Grant
    Filed: June 26, 2009
    Date of Patent: September 2, 2014
    Assignee: T-Mobile USA, Inc.
    Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
  • Patent number: 8775956
    Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.
    Type: Grant
    Filed: June 26, 2009
    Date of Patent: July 8, 2014
    Assignee: T-Mobile USA, Inc.
    Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
  • Publication number: 20140082510
    Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.
    Type: Application
    Filed: November 25, 2013
    Publication date: March 20, 2014
    Applicant: T-Mobile USA Inc.
    Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Kroser, Richard Paul Trunnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
  • Patent number: 8595649
    Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.
    Type: Grant
    Filed: June 26, 2009
    Date of Patent: November 26, 2013
    Assignee: T-Mobile USA, Inc.
    Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
  • Patent number: 8255281
    Abstract: A service management system that enables a subscriber of a mobile telecommunication system to modify aspects of his or her service plan and have the modification to the service plan take effect immediately. The subscriber enters a modification request to an aspect of a service plan. The modification request is verified against a set of rules that defines acceptable changes to the service plan. If the proposed modification to the service plan is a valid change, the change to the service plan is immediately propagated to a billing system and to other systems that implement the service plan. The subscriber is notified when the modification to the service plan is complete, and the subscriber is billed on a going-forward basis in accordance with the rate structure applicable to the plan.
    Type: Grant
    Filed: June 7, 2006
    Date of Patent: August 28, 2012
    Assignee: T-Mobile USA, Inc.
    Inventors: Dan Benson, Adrian Buzescu, Ray Froelich, Michael Thomas Hendrick, Warren McNeel, Gary Sentman, Karl Warfel