Patents by Inventor Warren McNeel
Warren McNeel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11108720Abstract: Processes and systems described herein enable improvement of quality of experience (QoE) of network services using an upsell framework of the network services. Embodiments of the present disclosure include determining, by a computing device, a network throttling event associated with a network throttling imposed on an account of a user. In response to the determining, the computing device may at least cause presenting of one or more upgrade options in a user interface. After receiving a user selection of an upgrade option of the one or more upgrade options, the computing device may at least cause an adjustment of the network throttling.Type: GrantFiled: June 11, 2019Date of Patent: August 31, 2021Assignee: T-Mobile USA, Inc.Inventors: Kevin Lau, Warren McNeel
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Patent number: 10969932Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.Type: GrantFiled: February 9, 2015Date of Patent: April 6, 2021Assignee: T-Moblle USA, Inc.Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
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Patent number: 10733642Abstract: A service management system that enables a subscriber of a mobile telecommunication system to modify aspects of his or her service plan and have the modification to the service plan take effect immediately. The subscriber enters a modification request to an aspect of a service plan. The modification request is verified against a set of rules that defines acceptable changes to the service plan. If the proposed modification to the service plan is a valid change, the change to the service plan is immediately propagated to a billing system and to other systems that implement the service plan. The subscriber is notified when the modification to the service plan is complete, and the subscriber is billed on a going-forward basis in accordance with the rate structure applicable to the plan.Type: GrantFiled: June 1, 2010Date of Patent: August 4, 2020Assignee: T-Mobile USA, Inc.Inventors: Dan Benson, Adrian Buzescu, Ray Froelich, Michael T. Hendrick, Warren McNeel, Karl Warfel
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Patent number: 10459601Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.Type: GrantFiled: March 27, 2009Date of Patent: October 29, 2019Assignee: T-Moblie USA, Inc.Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
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Publication number: 20190297044Abstract: Processes and systems described herein enable improvement of quality of experience (QoE) of network services using an upsell framework of the network services. Embodiments of the present disclosure include determining, by a computing device, a network throttling event associated with a network throttling imposed on an account of a user. In response to the determining, the computing device may at least cause presenting of one or more upgrade options in a user interface. After receiving a user selection of an upgrade option of the one or more upgrade options, the computing device may at least cause an adjustment of the network throttling.Type: ApplicationFiled: June 11, 2019Publication date: September 26, 2019Inventors: Kevin Lau, Warren McNeel
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Publication number: 20170293900Abstract: A method and system to test, monitor, and share revenue associated with third-party software applications operating on mobile devices over a network operator's wireless network. An application may be tested by the mobile application monitoring system to simulate the expected load of the application on a mobile device and the wireless network utilized by the mobile device, and to determine any services utilized by the application. Based on the simulation, the system determines a compensation arrangement under which revenue associated with the application will be shared between the network operator and the application provider. In some embodiments, the compensation arrangement is determined from a variable reward table. Revenue is shared inversely with an application's impact on customers and on the network operator.Type: ApplicationFiled: April 24, 2017Publication date: October 12, 2017Inventors: Ian McKerlich, Warren McNeel, Venetia Espinoza-Dawson, Marvin E. Storey, James S. Zerbe
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Patent number: 9633381Abstract: A method and system to test, monitor, and share revenue associated with third-party software applications operating on mobile devices over a network operator's wireless network. An application may be tested by the mobile application monitoring system to simulate the expected load of the application on a mobile device and the wireless network utilized by the mobile device, and to determine any services utilized by the application. Based on the simulation, the system determines a compensation arrangement under which revenue associated with the application will be shared between the network operator and the application provider. In some embodiments, the compensation arrangement is determined from a variable reward table. Revenue is shared inversely with an application's impact on customers and on the network operator.Type: GrantFiled: January 9, 2008Date of Patent: April 25, 2017Assignee: T-Mobile USA, Inc.Inventors: Ian McKerlich, Warren McNeel, Venetia Espinoza-Dawson, Marvin E. Storey, James S. Zerbe
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Patent number: 9451047Abstract: Techniques described herein relate to generating personalized quality of service (QoS) comparison of wireless services. A user device may obtain first service data from a first wireless service using a user account and obtain second service data corresponding to the first service data from a second wireless service. The user has a benefit of a user account access to the first wireless service, and does not have a benefit of a user account access to the second wireless service. The user device may then generate a comparison between the first wireless service and the second wireless service based on the first service data and the second service data.Type: GrantFiled: March 20, 2015Date of Patent: September 20, 2016Assignee: T-Mobile U.S.A., Inc.Inventors: Warren McNeel, Matthew Davis, Brian Ehrhart, Brandon Shurick
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Patent number: 9304659Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.Type: GrantFiled: November 17, 2014Date of Patent: April 5, 2016Assignee: T-Mobile USA, Inc.Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
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Publication number: 20150382244Abstract: Processes and systems described herein enable improvement of quality of experience (QoE) of network services using an upsell framework of the network services. Embodiments of the present disclosure include determining, by a computing device, a network throttling event associated with a network throttling imposed on an account of a user. In response to the determining, the computing device may at least cause presenting of one or more upgrade options in a user interface. After receiving a user selection of an upgrade option of the one or more upgrade options, the computing device may at least cause an adjustment of the network throttling.Type: ApplicationFiled: July 25, 2014Publication date: December 31, 2015Inventors: Kevin Lau, Warren McNeel
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Publication number: 20150220220Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.Type: ApplicationFiled: February 9, 2015Publication date: August 6, 2015Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
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Publication number: 20150072644Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.Type: ApplicationFiled: November 17, 2014Publication date: March 12, 2015Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
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Patent number: 8954891Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.Type: GrantFiled: November 25, 2013Date of Patent: February 10, 2015Assignee: T-Mobile USA, Inc.Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
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Patent number: 8893041Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.Type: GrantFiled: June 26, 2009Date of Patent: November 18, 2014Assignee: T-Mobile USA, Inc.Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
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Publication number: 20140317520Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.Type: ApplicationFiled: July 7, 2014Publication date: October 23, 2014Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
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Patent number: 8826160Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.Type: GrantFiled: June 26, 2009Date of Patent: September 2, 2014Assignee: T-Mobile USA, Inc.Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
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Patent number: 8775956Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.Type: GrantFiled: June 26, 2009Date of Patent: July 8, 2014Assignee: T-Mobile USA, Inc.Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
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Publication number: 20140082510Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.Type: ApplicationFiled: November 25, 2013Publication date: March 20, 2014Applicant: T-Mobile USA Inc.Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Kroser, Richard Paul Trunnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
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Patent number: 8595649Abstract: A preferred contact group centric interface for a communication device can be used to facilitate communications by a user. The user interface can be arranged to activate from a user's “home page” on the display, from an idle screen that is accessed after a timeout period expires, or any other appropriate mechanism that activates the preferred contact group centric experience. A user selects the preferred contact group from among an array of the user's contacts. Once the contact group is configured, a minimal number of navigation/selection features is necessary to activate any number of communication modes available to the contacts. The contact group is configured such that simple and quick navigation between the contact members is achieved. The contact group can be presented in 2D and 3D arrangements, in any number of list or geometric configurations. A pricing plan can optionally be tied to each member of the contact group.Type: GrantFiled: June 26, 2009Date of Patent: November 26, 2013Assignee: T-Mobile USA, Inc.Inventors: Andrew Sherrard, Warren McNeel, Jasdeep Singh Chugh, Stephen John O'Connor, Mikkel Crone Koser, Richard Paul Turnnidge, Michael Thomas Hendrick, Gary Sentman, Karl Warfel, Wen-Hsing Chang, Sally Abolrous, Adrian Buzescu
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Patent number: 8255281Abstract: A service management system that enables a subscriber of a mobile telecommunication system to modify aspects of his or her service plan and have the modification to the service plan take effect immediately. The subscriber enters a modification request to an aspect of a service plan. The modification request is verified against a set of rules that defines acceptable changes to the service plan. If the proposed modification to the service plan is a valid change, the change to the service plan is immediately propagated to a billing system and to other systems that implement the service plan. The subscriber is notified when the modification to the service plan is complete, and the subscriber is billed on a going-forward basis in accordance with the rate structure applicable to the plan.Type: GrantFiled: June 7, 2006Date of Patent: August 28, 2012Assignee: T-Mobile USA, Inc.Inventors: Dan Benson, Adrian Buzescu, Ray Froelich, Michael Thomas Hendrick, Warren McNeel, Gary Sentman, Karl Warfel