Patents by Inventor Wayne Bevan

Wayne Bevan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 6798766
    Abstract: A network transfer system for transferring a voice call and data between two or more call centers linked by independent voice and data networks is disclosed. The system effects the transfer of the voice call over the voice network without requiring additional information to be transferred with the call. A network transfer module receives a request from the sending call center and directs the sending call center to connect the call to a specific address in a receiving call center. The network transfer module transfers the data to the call receptor in the receiving call center where it is associated with the address to which the call has been directed. The call receptor at the receiving call center assigns a time acceptance window to each call being sent so that data association with wrong numbers is minimized and the capability for queuing multiple calls at a singe address is established.
    Type: Grant
    Filed: August 27, 1999
    Date of Patent: September 28, 2004
    Assignee: Aspect Communications Corporation
    Inventors: Wayne Bevan, Michael Ho