Patents by Inventor Wei Ling Heng

Wei Ling Heng has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • MODEL-BASED ASSESSMENT AND IMPROVEMENT OF RELATIONSHIPS
    Publication number: 20190043063
    Abstract: The disclosed embodiments provide a system for processing data. During operation, the system obtains an engagement metric correlated with successful usage of a product by a set of customers. Next, the system identifies a threshold for the engagement metric that represents a change in customer growth for the product. The system then uses the threshold and a value of the engagement metric for a customer to characterize a revenue quality of a customer with the product. Finally, the system outputs the revenue quality and the value of the engagement metric for use in managing interaction with the customer.
    Type: Application
    Filed: August 7, 2017
    Publication date: February 7, 2019
    Applicant: LinkedIn Corporation
    Inventors: Mads Johnsen, Jason C. Phan, Ronak Shah, Wei Ling Heng, Jessie Tang, Gloria Yang