Patents by Inventor Wen-Ling Hsu

Wen-Ling Hsu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230128178
    Abstract: A method may include receiving current environment condition information associated with an extended reality device; receiving historical environment condition information associated with the extended reality device; based on current environment condition information and the historical environment condition information, determining one or more adjustments to meet a performance threshold for rendering objects on the an extended reality device or using the an extended reality device; and sending instructions to implement the one or more adjustments to meet the performance threshold for rendering objects on the extended reality device or using the extended reality device.
    Type: Application
    Filed: October 21, 2021
    Publication date: April 27, 2023
    Inventors: Eric Zavesky, Wen-Ling Hsu, Tan Xu
  • Publication number: 20230120772
    Abstract: Aspects of the subject disclosure may include, for example, obtaining a first group of volumetric content, generating first metadata for the first group of volumetric content, and storing the first group of volumetric content. Further embodiments include obtaining a second group of volumetric content, generating second metadata for the second group of volumetric content, and storing the second group of volumetric content.
    Type: Application
    Filed: October 14, 2021
    Publication date: April 20, 2023
    Applicant: AT&T Intellectual Property I, L.P.
    Inventors: Eric Zavesky, David Crawford Gibbon, Tan Xu, Wen-Ling Hsu, Richard Palazzo
  • Publication number: 20230070050
    Abstract: In one example, a method performed by a processing system including at least one processor includes acquiring a first item of media content from a user, where the first item of media content depicts a subject, acquiring a second item of media content, where the second item of media content depicts the subject, compositing the first item of media content and the second item of media content to create, within a metaverse of immersive content, an item of immersive content that depicts the subject, presenting the item of immersive content on a device operated by the user, and adapting the presenting of the item of immersive content in response to a choice made by the user.
    Type: Application
    Filed: September 9, 2021
    Publication date: March 9, 2023
    Inventors: Eric Zavesky, Louis Alexander, David Gibbon, Wen-Ling Hsu, Tan Xu, Mohammed Abdel-Wahab, Subhabrata Majumdar, Richard Palazzo
  • Patent number: 11595636
    Abstract: A volumetric content enhancement system (“the system”) can annotate at least a portion of a plurality of voxels from a volumetric video with contextual data. The system can determine at least one actionable position within the volumetric video. The system can create an annotated volumetric video that includes the volumetric video, an annotation with the contextual data, and the at least one actionable position. The system can provide the annotated volumetric video to a volumetric content playback system. The system can obtain viewer feedback associated with the viewer and can determine an emotional state of the viewer based, at least in part, upon the viewer feedback. The system can receive viewer position information that identifies a specific actionable position of the viewer. The system can generate manipulation instructions to instruct the volumetric content playback system to manipulate the annotated volumetric content to achieve a desired emotional state of the viewer.
    Type: Grant
    Filed: August 23, 2021
    Date of Patent: February 28, 2023
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Eric Zavesky, David Gibbon, Wen-Ling Hsu, Jianxiong Dong, Richard Palazzo
  • Publication number: 20230057722
    Abstract: A volumetric content enhancement system (“the system”) can annotate at least a portion of a plurality of voxels from a volumetric video with contextual data. The system can determine at least one actionable position within the volumetric video. The system can create an annotated volumetric video that includes the volumetric video, an annotation with the contextual data, and the at least one actionable position. The system can provide the annotated volumetric video to a volumetric content playback system. The system can obtain viewer feedback associated with the viewer and can determine an emotional state of the viewer based, at least in part, upon the viewer feedback. The system can receive viewer position information that identifies a specific actionable position of the viewer. The system can generate manipulation instructions to instruct the volumetric content playback system to manipulate the annotated volumetric content to achieve a desired emotional state of the viewer.
    Type: Application
    Filed: August 23, 2021
    Publication date: February 23, 2023
    Applicant: AT&T Intellectual Property I, L.P.
    Inventors: Eric Zavesky, David Gibbon, Wen-Ling Hsu, Jianxiong Dong, Richard Palazzo
  • Publication number: 20230059361
    Abstract: In one example, a method performed by a processing system including at least one processor includes rendering an extended reality environment including a first object associated with a first media franchise, identifying a second object to replace the first object in the extended reality environment, wherein the second object is associated with at least one of: the first media franchise or a second media franchise different from the first media franchise, and rendering the second object in the extended reality media in place of the first object.
    Type: Application
    Filed: August 21, 2021
    Publication date: February 23, 2023
    Inventors: Eric Zavesky, Richard Palazzo, Wen-Ling Hsu, Tan Xu, Mohammed Abdel-Wahab
  • Publication number: 20220353374
    Abstract: A processing system deployed in a telecommunication network may obtain data records including data associated with subscribers, cluster the subscribers into a plurality of clusters in accordance with the data, identify a first set of subscribers enrolled in automated clearing house (ACH) payment agreements, and identify a second set of subscribers not enrolled in ACH payment agreements, calculate distance measures for the second set of subscribers, where for each respective subscriber of the second set of subscribers, the distance measures include a respective distance measure of the respective subscriber to a feature centroid for a subset of the first set of subscribers in a same cluster as the respective subscriber, select a subset of the second set of subscribers based upon the plurality of distance measures for receiving an offer in an ACH payment agreement, and present communications to the subset of the second set of subscribers with the offer.
    Type: Application
    Filed: July 18, 2022
    Publication date: November 3, 2022
    Inventors: Craig Auer, Wen-Ling Hsu, Guang-Qin Ma, Clayton Moore, Edabeth Brown, Robert Robertson, JR., Kevin McDorman, Brian Economaki
  • Patent number: 11394833
    Abstract: A processing system deployed in a telecommunication network may obtain data records including data associated with subscribers, cluster the subscribers into a plurality of clusters in accordance with the data, identify a first set of subscribers enrolled in automated clearing house (ACH) payment agreements, and identify a second set of subscribers not enrolled in ACH payment agreements, calculate distance measures for the second set of subscribers, where for each respective subscriber of the second set of subscribers, the distance measures include a respective distance measure of the respective subscriber to a feature centroid for a subset of the first set of subscribers in a same cluster as the respective subscriber, select a subset of the second set of subscribers based upon the plurality of distance measures for receiving an offer in an ACH payment agreement, and present communications to the subset of the second set of subscribers with the offer.
    Type: Grant
    Filed: May 11, 2020
    Date of Patent: July 19, 2022
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Craig Auer, Wen-Ling Hsu, Guang-Qin Ma, Clayton Moore, Edabeth Brown, Robert Robertson, Jr., Kevin McDorman, Brian Economaki
  • Publication number: 20220172219
    Abstract: A method, computer-readable medium, and apparatus for providing customer care for customers are disclosed.
    Type: Application
    Filed: November 30, 2020
    Publication date: June 2, 2022
    Inventors: Wen-Ling Hsu, Guang-Qin Ma, Guy Jacobson, Jenq-Chyuan Wang, Tan Xu, Kevin McDorman, Brian Economaki, Shuai Zhao
  • Publication number: 20210352179
    Abstract: A processing system deployed in a telecommunication network may obtain data records including data associated with subscribers, cluster the subscribers into a plurality of clusters in accordance with the data, identify a first set of subscribers enrolled in automated clearing house (ACH) payment agreements, and identify a second set of subscribers not enrolled in ACH payment agreements, calculate distance measures for the second set of subscribers, where for each respective subscriber of the second set of subscribers, the distance measures include a respective distance measure of the respective subscriber to a feature centroid for a subset of the first set of subscribers in a same cluster as the respective subscriber, select a subset of the second set of subscribers based upon the plurality of distance measures for receiving an offer in an ACH payment agreement, and present communications to the subset of the second set of subscribers with the offer.
    Type: Application
    Filed: May 11, 2020
    Publication date: November 11, 2021
    Inventors: Craig Auer, Wen-Ling Hsu, Guang-Qin Ma, Clayton Moore, Edabeth Brown, Robert Robertson, JR., Kevin McDorman, Brian Economaki
  • Publication number: 20210081617
    Abstract: In one example, the present disclosure describes a device, computer-readable medium, and method for sentiment analysis tuning. In one example, the method, includes acquiring a first sentiment analysis-generated score for a first string of text, wherein the first string of text includes a first plurality of words, and wherein the first sentiment analysis-generated score is calculated using a set of first values associated with the first plurality of words, calculating a second value for at least one word of the first plurality of words, based on a non-sentiment-analysis generated score associated with the first string of text, acquiring a second string of text, wherein the second string of text includes a second plurality of words, and wherein the second plurality of words includes the at least one word, and calculating a sentiment analysis-generated score for the second string of text, using the second value for the at least one word.
    Type: Application
    Filed: November 30, 2020
    Publication date: March 18, 2021
    Inventors: Guy Jacobson, Wen-Ling Hsu, Tan Xu
  • Patent number: 10878196
    Abstract: In one example, the present disclosure describes a device, computer-readable medium, and method for sentiment analysis tuning. In one example, the method, includes acquiring a first sentiment analysis-generated score for a first string of text, wherein the first string of text includes a first plurality of words, and wherein the first sentiment analysis-generated score is calculated using a set of first values associated with the first plurality of words, calculating a second value for at least one word of the first plurality of words, based on a non-sentiment-analysis generated score associated with the first string of text, acquiring a second string of text, wherein the second string of text includes a second plurality of words, and wherein the second plurality of words includes the at least one word, and calculating a sentiment analysis-generated score for the second string of text, using the second value for the at least one word.
    Type: Grant
    Filed: October 2, 2018
    Date of Patent: December 29, 2020
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Guy Jacobson, Wen-Ling Hsu, Tan Xu
  • Patent number: 10699703
    Abstract: Aspects of the subject disclosure may include an artificial intelligence method of routing customer service interactions which begins with an analysis of a body of historical interactions with customers. By monitoring an interaction between a user and an agent, the user's issue may be determined and a potential resolution resource may be identified. By monitoring an exchange between the user and the resource, the analysis may be updated. Other embodiments are disclosed.
    Type: Grant
    Filed: March 19, 2018
    Date of Patent: June 30, 2020
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Don Green, Mazin E. Gilbert, David Kapilow, Kelley Mantione, Sanjay Krishna, Wen-Ling Hsu, Cheryl Brooks, Christopher Rath, Tan Xu
  • Publication number: 20200104368
    Abstract: In one example, the present disclosure describes a device, computer-readable medium, and method for sentiment analysis tuning. In one example, the method, includes acquiring a first sentiment analysis-generated score for a first string of text, wherein the first string of text includes a first plurality of words, and wherein the first sentiment analysis-generated score is calculated using a set of first values associated with the first plurality of words, calculating a second value for at least one word of the first plurality of words, based on a non-sentiment-analysis generated score associated with the first string of text, acquiring a second string of text, wherein the second string of text includes a second plurality of words, and wherein the second plurality of words includes the at least one word, and calculating a sentiment analysis-generated score for the second string of text, using the second value for the at least one word.
    Type: Application
    Filed: October 2, 2018
    Publication date: April 2, 2020
    Inventors: Guy Jacobson, Wen-Ling Hsu, Tan Xu
  • Publication number: 20190287517
    Abstract: Aspects of the subject disclosure may include an artificial intelligence method of routing customer service interactions which begins with an analysis of a body of historical interactions with customers. By monitoring an interaction between a user and an agent, the user's issue may be determined and a potential resolution resource may be identified. By monitoring an exchange between the user and the resource, the analysis may be updated. Other embodiments are disclosed.
    Type: Application
    Filed: March 19, 2018
    Publication date: September 19, 2019
    Applicant: AT&T Intellectual Property I, L.P.
    Inventors: Don Green, Mazin E. Gilbert, David Kapilow, Kelley Mantione, Sanjay Krishna, Wen-Ling Hsu, Cheryl Brooks, Christopher Rath, Tan Xu
  • Patent number: 9883413
    Abstract: Network traffic usage information for a set of registered devices is monitored, analyzed, and reported within a cellular service provider portion of a communications network. The network traffic usage information can relate to data traffic, voice traffic, and/or short message service traffic. Reporting the network traffic usage information is customizable such that parameters associated with the network traffic usage can be changed, depending on the parameters that are of current interest to an organization affiliated with the set of registered devices.
    Type: Grant
    Filed: June 14, 2013
    Date of Patent: January 30, 2018
    Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Cynthia Cama, Jeffrey Erman, Wen-Ling Hsu, Yu Jin, Ann E. Skudlark, Lien K. Tran
  • Patent number: 9519712
    Abstract: Systems and methods are provided to evaluate a search engine using search results retrieved from a plurality of different search engines. For example, a controller can randomly distribute a set of pre-formulated queries to a plurality of computers to query the search engines at random times to obtain search results and combine the search results to evaluate the completeness of a query result provided by a particular search engine. The controller may simulate the random queries from users using a set of computers and may reduce the burden on the search engines by spreading out the query activities over a period of time, such as a month.
    Type: Grant
    Filed: January 6, 2009
    Date of Patent: December 13, 2016
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Colin R. Goodall, Sylvia Halasz, Wen-Ling Hsu, Guy Joseph Jacobson, Ritu Kumar, Bradley Keith Mohs, Ann E. Skudlark
  • Publication number: 20140370843
    Abstract: Network traffic usage information for a set of registered devices is monitored, analyzed, and reported within a cellular service provider portion of a communications network. The network traffic usage information can relate to data traffic, voice traffic, and/or short message service traffic. Reporting the network traffic usage information is customizable such that parameters associated with the network traffic usage can be changed, depending on the parameters that are of current interest to an organization affiliated with the set of registered devices.
    Type: Application
    Filed: June 14, 2013
    Publication date: December 18, 2014
    Inventors: Cynthia Cama, Jeffrey Erman, Wen-Ling Hsu, Yu Jin, Ann E. Skudlark, Lien K. Tran
  • Patent number: 8843361
    Abstract: A method, an apparatus, and a computer-readable medium are provided. Whether at least one significant change occurs in a use of at least one word of a group of text documents of a text corpus is determined. A display based, at least in part, on at least one change point corresponding to the at least one significant change is presented when the at least one significant change is determined to have occurred.
    Type: Grant
    Filed: November 30, 2005
    Date of Patent: September 23, 2014
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Wen-Ling Hsu, John Grothendieck, Guy J. Jacobson, Jeremy Huntley Greet Wright
  • Patent number: 8745054
    Abstract: A system, a method, an apparatus, and a computer-readable medium are provided. Co-occurrences of words or terms in a group of text documents are determined. A score for each of the co-occurrences of words or terms is calculated. A graphic view is presented. The graphic view has nodes that include at least one word or term and edges that join at least two nodes and depict a relationship among the at least two nodes. A layout of the graphic view includes a minimum number of crossings of the edges.
    Type: Grant
    Filed: November 30, 2005
    Date of Patent: June 3, 2014
    Assignee: AT&T Intellectual Property II, L.P.
    Inventors: Wen-Ling Hsu, Guy J. Jacobson, Ann Eileen Skudlark, Thomas Paul Ventimiglia