Patents by Inventor Wendell J. Smith

Wendell J. Smith has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for providing telephone assignment information to telephone service technicians
    Patent number: 8897421
    Abstract: A system and method for telephone service technicians to retrieve telephone line assignment information, including receiving a telephone call from a telephone service technician. A telephone number assigned to a customer of a communications carrier may be received, where the telephone number is associated with a telephone operating on a wired communications network, such as the public switched telephone network (PSTN). Telephone line assignment information may be requested, where the telephone line assignment information includes cable and line pair information. The telephone line assignment information may be converted into speech synthesized audible signals and communicated to the telephone service technician during the telephone call. The conversion of the telephone line assignment information may be performed by an interactive voice response system.
    Type: Grant
    Filed: August 24, 2012
    Date of Patent: November 25, 2014
    Assignee: CenturyLink Intellectual Property LLC
    Inventor: Wendell J. Smith
  • System and Method for Providing Telephone Assignment Information to Telephone Service Technicians
    Publication number: 20130010938
    Abstract: A system and method for telephone service technicians to retrieve telephone line assignment information, including receiving a telephone call from a telephone service technician. A telephone number assigned to a customer of a communications carrier may be received, where the telephone number is associated with a telephone operating on a wired communications network, such as the public switched telephone network (PSTN). Telephone line assignment information may be requested, where the telephone line assignment information includes cable and line pair information. The telephone line assignment information may be converted into speech synthesized audible signals and communicated to the telephone service technician during the telephone call. The conversion of the telephone line assignment information may be performed by an interactive voice response system.
    Type: Application
    Filed: August 24, 2012
    Publication date: January 10, 2013
    Applicant: CenturyLink Intellectual Property LLC
    Inventor: Wendell J. Smith
  • System and method for providing telephone assignment information to telephone service technicians
    Patent number: 8275095
    Abstract: A system and method for telephone service technicians to retrieve telephone line assignment information, including receiving a telephone call from a telephone service technician. A telephone number assigned to a customer of a communications carrier may be received, where the telephone number is associated with a telephone operating on a wired communications network, such as the public switched telephone network (PSTN). Telephone line assignment information may be requested, where the telephone line assignment information includes cable and line pair information. The telephone line assignment information may be converted into speech synthesized audible signals and communicated to the telephone service technician during the telephone call. The conversion of the telephone line assignment information may be performed by an interactive voice response system.
    Type: Grant
    Filed: December 1, 2008
    Date of Patent: September 25, 2012
    Assignee: CenturyLink Intellectual Property LLC
    Inventor: Wendell J. Smith
  • SYSTEM AND METHOD FOR PROVIDING TELEPHONE ASSIGNMENT INFORMATION TO TELEPHONE SERVICE TECHNICIANS
    Publication number: 20100135474
    Abstract: A system and method for telephone service technicians to retrieve telephone line assignment information, including receiving a telephone call from a telephone service technician. A telephone number assigned to a customer of a communications carrier may be received, where the telephone number is associated with a telephone operating on a wired communications network, such as the public switched telephone network (PSTN). Telephone line assignment information may be requested, where the telephone line assignment information includes cable and line pair information. The telephone line assignment information may be converted into speech synthesized audible signals and communicated to the telephone service technician during the telephone call. The conversion of the telephone line assignment information may be performed by an interactive voice response system.
    Type: Application
    Filed: December 1, 2008
    Publication date: June 3, 2010
    Inventor: Wendell J. Smith