Abstract: An emergency call processing method, a related apparatus and system, are used to construct a simplified emergency call center in a disaster site. An embodiment of the present invention includes: receiving, by an emergency call processing terminal receives, through a base station BTS, an emergency call request sent from a user terminal. The call processing terminal seeks, in a locally-stored emergency mobile terminal group, for a mobile terminal of which a session state is idle, and transfers the emergency call request to the mobile terminal through the BTS, so that the user terminal establishes, with the mobile terminal, a call connection.

Abstract: Embodiments of the present invention provide a method for sending a heartbeat message and a heartbeat proxy server, where the method for sending a heartbeat message includes: obtaining, by a heartbeat proxy server, a status of a terminal device; and deputizing, by the heartbeat proxy server, for the terminal device to send a heartbeat message to a server, or for the terminal device to respond to a heartbeat message sent from a server to the terminal device, when the terminal device is in an activated status. In the embodiments of the present invention, consumption of a resource of a network by the heartbeat message may be reduced, and an impact on the network may be reduced.

Abstract: An emergency call processing method, a related apparatus and system, are used to construct a simplified emergency call center in a disaster site. An embodiment of the present invention includes: receiving, by an emergency call processing terminal receives, through a base station BTS, an emergency call request sent from a user terminal. The call processing terminal seeks, in a locally-stored emergency mobile terminal group, for a mobile terminal of which a session state is idle, and transfers the emergency call request to the mobile terminal through the BTS, so that the user terminal establishes, with the mobile terminal, a call connection.