Abstract: The invention relates to a computer-implemented system and method for authenticating a customer of a business. The method may include the steps of: receiving from the customer at least one item of identifying information; confirming the identity of the customer; generating a token that represents an active session in which the customer interacts with one or more systems or personnel at the business; conducting a first set of communications between the customer and a first system of the business; inquiring with the customer as to whether the customer desires to transfer the active session to a second system at the business or to a third party system; and transferring the active session using the token to the second system or the third party system. The method may also comprise the steps of retrieving background information on the customer to assist a representative of the business in assisting the customer.

Abstract: The invention relates to a computer-implemented system and method for authenticating a customer of a business. The method may include the steps of: receiving from the customer at least one item of identifying information; confirming the identity of the customer; generating a token that represents an active session in which the customer interacts with one or more systems or personnel at the business; conducting a first set of communications between the customer and a first system of the business; inquiring with the customer as to whether the customer desires to transfer the active session to a second system at the business or to a third party system; and transferring the active session using the token to the second system or the third party system. The method may also comprise the steps of retrieving background information on the customer to assist a representative of the business in assisting the customer.

Abstract: Systems and methods for recurring payment management are disclosed. In one embodiment, a method for recurring payment management may include (1) a computer processor for an issuer receiving, over a network, a plurality of card not present transactions using a customer's financial instrument, each card not present transaction involving a merchant; (2) the computer processor for the issuer communicating, to an electronic device associated with the customer, an identification of each merchant having a card not present transaction; (3) the computer processor receiving an action involving one of the merchants from the electronic device; and (4) the computer processor executing the requested action.

Abstract: In one embodiment, in an information processing apparatus comprising at least one computer processor, a method for issuing an identity verification token to a user may include: (1) receiving, from a user, identity information; (2) generating an identity profile for the user comprising the identity information; (3) associating an identity verification token with at least some of the identity information in the identity profile; and (4) communicating the identity verification token to the user. The user may store the identity verification token in an electronic wallet.