Patents by Inventor William B. Kennan

William B. Kennan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Customer management system for automobile sales industry
    Patent number: 6941305
    Abstract: A computer-implemented method of collecting client contact data is provided. The method includes the steps of opening a client ticket session to create a client ticket, supplying the client ticket with information, and closing the client ticket session after a predetermined time. Once the client ticket session is closed further alteration of the client ticket is precluded.
    Type: Grant
    Filed: January 18, 2002
    Date of Patent: September 6, 2005
    Assignee: Symeron Software, Inc.
    Inventors: Brent Magouirk, William B. Kennan, Shawn E. Wallace
  • Customer management system
    Publication number: 20020143609
    Abstract: A computer-implemented method of updating an electronic schedule is provided. The method includes a step of statistically analyzing a collection of data representing historical interactions with a plurality of previous potential buyers. The method also includes a step of developing at least one recommended action item to be taken with respect to a current potential buyer based on results of the statistical analysis. Finally, the method includes the step of automatically updating an electronic schedule with at least one task representing the at least one recommended action item.
    Type: Application
    Filed: January 18, 2002
    Publication date: October 3, 2002
    Inventors: Brent Magouirk, William B. Kennan, Shawn E. Wallace
  • Customer management system for automobile sales industry
    Publication number: 20020116366
    Abstract: A computer-implemented method of collecting client contact data is provided. The method includes the steps of opening a client ticket session to create a client ticket, supplying the client ticket with information, and closing the client ticket session after a predetermined time. Once the client ticket session is closed further alteration of the client ticket is precluded.
    Type: Application
    Filed: January 18, 2002
    Publication date: August 22, 2002
    Inventors: Brent Magouirk, William B. Kennan, Shawn E. Wallace