Abstract: An electronic patient handoff system and method provides a common interface for different types of healthcare providers, further customized in selection and arrangement of factors for risk mitigation. Upon initiation of patient handoff among healthcare providers, the system accesses patient data records and generates a customized patient data interface based at least on provider attributes, patient attributes and factor attributes (e.g., abnormality). The caregiver can provide feedback regarding selection and arrangement of factors in the interface, wherein the system may selectively apply the received feedback in subsequent patient handoff iterations. Potential areas of concern are listed based on provider feedback, patient-matched areas of concern, and predicted quality-adjusted life-year (QALY) impact.

Abstract: A server-based system enables exchange of medical messages between users, monitors for a probability of communications breakdown likely to result in medical error, and instigates corrective actions to prevent communications breakdown from occurring. Monitoring may include whether a user has read or acted upon a message received within a specified timeframe and whether a user has specified routing preferences for delivering a message to a user better suited to read or act on the message. Corrective actions include the determination of and routing of messages to an optimal recipient and the generation of alerts to subsequent users where a message has not been read or acted upon within a specified timeframe.

Abstract: A server-based system enables exchange of medical messages between users, monitors for a probability of communications breakdown likely to result in medical error, and instigates corrective actions to prevent communications breakdown from occurring. Monitoring may include whether a user has read or acted upon a message received within a specified timeframe and whether a user has specified routing preferences for delivering a message to a user better suited to read or act on the message. Corrective actions include the determination of and routing of messages to an optimal recipient and the generation of alerts to subsequent users where a message has not been read or acted upon within a specified timeframe.