Abstract: The illustrative embodiment of the present invention provides a find-me service for VoIP. The find-me service allows a user to specify multiple communication devices. Further, the find-me service allows a callee to assign a priority to each communication device specified or in the alternative allows the callee to place the specified communication devices in prioritized lists. Multiple communication devices can have an identical priority level or can be placed in the same priority list. When the user is called, the call is processed by a software based call manager that initiates the find-me service. The call manager sends the call to all of the communication devices with the highest priority. This allows a single call to be sent to multiple communication devices simultaneously. If there is no answer at any of the communication devices the call manager sends the call to all of the communication devices on the list with the next sequential priority level.

Abstract: The illustrative embodiment of the present invention provides a find-me service for VoIP. The find-me service allows a user to specify multiple communication devices. Further, the find-me service allows a callee to assign a priority to each communication device specified or in the alternative allows the calle to place the specified communication devices in prioritized lists. Multiple communication devices can have an identical priority level or can be placed in the same priority list. When the user is called, the call is processed by a software based call manager that initiates the find-me service. The call manager sends the call to all of the communication devices with the highest priority. This allows a single call to be sent to multiple communication devices simultaneously. If there is no answer at any of the communication devices the call manager sends the call to all of the communication devices on the list with the next sequential priority level.

Abstract: A remote plug-in framework is provided in a VoIP (Voice over Internet Protocol) environment. One or more remote plug-ins may communicate with the call control engine of the VoIP environment. The remote plug-ins may provide a customized call processing logic so that a user can implement a customized call processing logic or add new services to the VoIP environment without changes in the call control engine of the VoIP environment. In an embodiment, the remote plug-ins may be provided using Web services.