Abstract: Methods, systems, and computer program products for providing calendar based routing of communications. Methods include receiving a communication from a sending party to a receiving party, the communication including a communication type. A current calendar entry type for the receiving party is retrieved in response to receiving the communication. A destination for the communication is determined. The destination is responsive to the communication type and to the current calendar entry type. The communication is transmitted to the destination.

Abstract: Methods, systems, and computer program products for determining routings of communications. Methods include receiving a communication for a receiving party and determining one or more potential locations of the receiving party. A probability that the receiving party is at each of the potential locations is calculated based on a statistical model. It is determined which of the potential locations has the highest probability. Routing of the communication to the potential location with the highest probability is initiated.

Abstract: Methods, systems, and computer program products for sorting e-mail. Methods include receiving an e-mail message for a user at a first mailbox. The e-mail message includes an attribute. A probability that a copy of the e-mail message belongs in a second mailbox is calculated. The calculating is based on a statistical model and the attribute of the e-mail message.

Abstract: A method, system, and computer program product for implementing conferencing services is provided. The method includes presenting content frames in a shared communication environment, each of the content frames corresponding to a source device that provides input as a participant in a conference. The method also includes identifying a source device in response to a trigger event caused by the source device. The method further includes modifying presentation of the content frame corresponding to the identified source device.

Abstract: Methods, systems, and computer program products for providing multi-media messages. Methods include receiving multi-media content and a theme identifier. A template associated with the theme identifier is accessed. The template defines a display format for the multi-media content including a rich text format (RTF) document for containing the multi-media content. The multi-media content is transmitted to a user in the display format defined by the template.

Abstract: Methods, systems, and computer program products for determining routings of communications. Methods include receiving a communication for a receiving party and determining one or more potential locations of the receiving party. A probability that the receiving party is at each of the potential locations is calculated based on a statistical model. It is determined which of the potential locations has the highest probability. Routing of the communication to the potential location with the highest probability is initiated.

Abstract: Methods, systems, and computer program products for providing calendar based routing of communications. Methods include receiving a communication from a sending party to a receiving party, the communication including a communication type. A current calendar entry type for the receiving party is retrieved in response to receiving the communication. A destination for the communication is determined. The destination is responsive to the communication type and to the current calendar entry type. The communication is transmitted to the destination.

Abstract: Methods, systems, and computer program products for sorting e-mail. Methods include receiving an e-mail message for a user at a first mailbox. The e-mail message includes an attribute. A probability that a copy of the e-mail message belongs in a second mailbox is calculated. The calculating is based on a statistical model and the attribute of the e-mail message.

Abstract: A system and method are presented in which a plurality of transport protocol objects (TPOs) are instantiated at a server. In one embodiment, each of the plurality of TPOs is adapted to provide a translation between a first IM protocol and a different IM protocol.

Abstract: A system and method are presented in which a plurality of transport protocol objects (TPOS) are instantiated at a server. In one embodiment, each of the plurality of TPOs is adapted to provide a translation between a first IM protocol and a different IM protocol.

Abstract: A system and method are presented in which a plurality of transport protocol objects (TPOs) are instantiated at an IM user agent. In one embodiment, each of the plurality of TPOs is adapted to provide a translation between a first IM protocol and a different IM protocol.