Patents by Inventor William Darin Hornsby

William Darin Hornsby has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Call routing system and method
    Patent number: 7039167
    Abstract: System and method for providing at least one predetermined automated message to an account holder via a voice response unit based on a likely reason for the call by the account holder to be because of a recent transaction decline.
    Type: Grant
    Filed: April 4, 2002
    Date of Patent: May 2, 2006
    Assignee: Capitol One Financial Corporation
    Inventor: William Darin Hornsby
  • Call routing system and method
    Publication number: 20030190021
    Abstract: System and method for providing at least one predetermined automated message to an account holder via a voice response unit based on a likely reason for the call by the account holder to be because of a recent transaction decline.
    Type: Application
    Filed: April 4, 2002
    Publication date: October 9, 2003
    Inventor: William Darin Hornsby
  • Application status system and method
    Publication number: 20030050787
    Abstract: System and method for managing a status of an application previously submitted by an applicant. Call information associated with a call is received and a determination is made whether a reason for the call is to inquire about the status of the previously submitted application based on the call information. Status information associated with the applicant is then retrieved and the applicant is automatically provided from the retrieved status information a message indicating the status of the previously submitted application if it is determined that the reason for the call is to inquire about the status of the previously submitted application.
    Type: Application
    Filed: September 7, 2001
    Publication date: March 13, 2003
    Inventors: William Darin Hornsby, Elena Marie Horvath, Caroline M. Pendleton-Hillmar, Lawrence Keith MacGregor, David Thomson Harkess