Abstract: A computer-implemented method for prioritizing an incoming communication directed to a recipient by an originator includes creating a privacy/trust relationship between a recipient and an originator in response to user input, and determining a disposition of an incoming communication by reference to the privacy/trust relationship.

Abstract: A computer-implemented method for prioritizing an incoming communication directed to a recipient by an originator includes creating a privacy/trust relationship between a recipient and an originator in response to user input, and determining a disposition of an incoming communication by reference to the privacy/trust relationship.

Abstract: A computer-implemented method for prioritizing an incoming communication directed to a recipient by an originator includes creating a privacy/trust relationship between a recipient and an originator in response to user input, and determining a disposition of an incoming communication by reference to the privacy/trust relationship.

Abstract: A computer-implemented method for prioritizing an incoming communication directed to a recipient by an originator includes creating a privacy/trust relationship between a recipient and an originator in response to user input, and determining a disposition of an incoming communication by reference to the privacy/trust relationship.

Abstract: A system for correlating communication packets across different communication networks includes a first monitoring agent in a first network for collecting local identifying information of a communication packet at a communication node. The first monitoring agent pairs the local identifying information with a public identifying information of the packet for a second network. The first monitoring agent further adds a timestamp to the collected information. A second monitoring agent in the second network receives a communication packet from the communication node and collects public identifying information of the packet. The second monitoring agent adds a time-stamp to the collected information. A third monitoring agent in the second network receives the information collected by the first and the second monitoring agents and correlates packets based on the received information.

Abstract: A mechanism is provided for optimising a grammar definition and compilation parser for parsing an arbitrary application computer language in which a parser is run against an indicative sample of the arbitrary application computer programming language in order to determine the required scope of the grammar for the parser.

Abstract: A method retrieves an event record that identifies a network device that generated the event and that contains a timestamp indicating when the event was generated. A key period of use associated with the generating network device is also retrieved. If the time of the event is within the retrieved key period, the event record is modified to show that the event is within the retrieved key period. Using information in the modified event record, the event and an indication that the event is within the retrieved key period is displayed.

Abstract: A set of connected network devices and at least one network device generate an event record containing an identity of the generating network device and a timestamp indicating when the event was generated. The event record is retrieved that identifies the network device that generated the event. A key period of use associated with the generating network device is also retrieved. If the time of the event is within the retrieved key period, the event record is modified to show that the event is within the retrieved key period. Using information in the modified event record, the event and an indication that the event is within the retrieved key period is displayed.

Abstract: A method of generating a multi-dimensional model comprises receiving data defining multiple resource types, receiving metadata defining a hierarchical organization for one or more resource types, a hierarchical resource type for a respective resource type defining multiple levels of aggregation, and composite resource types for one or more groups of resource types, a composite resource type defining a composition of resource types, and generating the multi-dimensional model from the received data and received metadata, the generating comprising creating a multi-dimensional function for each resource type and for each composite resource type.

Abstract: A method retrieves an event record that identifies a network device that generated the event and that contains a timestamp indicating when the event was generated. A key period of use associated with the generating network device is also retrieved. If the time of the event is within the retrieved key period, the event record is modified to show that the event is within the retrieved key period. Using information in the modified event record, the event and an indication that the event is within the retrieved key period is displayed.

Abstract: A system for correlating communication packets across different communication networks includes a first monitoring agent in a first network for collecting local identifying information of a communication packet at a communication node. The first monitoring agent pairs the local identifying information with a public identifying information of the packet for a second network. The first monitoring agent further adds a timestamp to the collected information. A second monitoring agent in the second network receives a communication packet from the communication node and collects public identifying information of the packet. The second monitoring agent adds a time-stamp to the collected information. A third monitoring agent in the second network receives the information collected by the first and the second monitoring agents and correlates packets based on the received information.

Abstract: This invention relates to a method and system for network fault management in busy periods. When a fault occurs in a network it can be difficult to understand the relevant network conditions at the moment of the fault because of the large numbers of factors that are involved. The solution presented is a method and system for managing a data processing network, wherein the network comprises a set of connected network devices and at least one network device generates an event record containing an identity of the generating network device and a timestamp indicating when the event was generated.

Abstract: A method of generating a multi-dimensional model comprises receiving data defining multiple resource types, receiving metadata defining a hierarchical organisation for one or more resource types, a hierarchical resource type for a respective resource type defining multiple levels of aggregation, and composite resource types for one or more groups of resource types, a composite resource type defining a composition of resource types, and generating the multi-dimensional model from the received data and received metadata, the generating comprising creating a multi-dimensional function for each resource type and for each composite resource type.