Abstract: A step sensor for mounting on a ladder having a step. The step sensor adapted to be mounted to the ladder. The step sensor includes a housing that holds a power source and electronic circuitry. An emitter is connected to the electronic circuitry and emits a light source over a top surface of the step. A sensor is also connected to the electronic circuitry and receives reflected light from the light source that is reflected by an object on the step. A noise generator generates an alert noise in response to the reflected light being detected by the light sensor, whereby the presence of an object is detected on the step and the alert is generated by the noise generator. A ladder including such a step sensor.

Abstract: A system and method for providing integrated customer care, managing complex data relating to services and presenting information for selection and interaction by end users. The present invention delivers, tracks, presents and manages various aspects of customer care using a customer centric paradigm. An integrated macro-framework is utilized to provide a consistent and efficient single-point of entry GUI tool for accessing and navigating through various displays relating to the processing of data, reports, billing, work-flows, service orders and other aspects of customer care.

Abstract: A foldable stairway ladder for use in accessing items includes a structure that can be conveniently folded to reduce the amount of space taken up by ladder when not in use. The ladder consists of a stairway section connected to a platform, in turn rotatably connected to a support. The foldable ladder is also provided with a manually operable folding system adapted to fold the stairway section and support relative to each other. Additionally, the support may have a member capable of extending the length of the support, thus facilitating the ease by which a use can fold the stairway ladder.