Abstract: Methods for authenticating VoiceBot calls prior to delivering the VoiceBot calls to a call recipient are provided. The methods include receiving an incoming VoiceBot call at a VoiceBot call processor of an incoming call processing module in communication with network equipment; authenticating the received VoiceBot call at an authentication module in the VoiceBot call processor; and if the VoiceBot call is authenticated, incorporating an indication of authentication into the VoiceBot call such that the indication of authentication is accessible to the call recipient before the VoiceBot call is answered by the recipient. Related systems and computer program products are also provided.

Abstract: Methods for providing brand identification with incoming communications at a mobile device are provided. The methods include receiving a request for a communication session with a mobile device from an originating enterprise, the mobile device having a mobile app associated with the originating enterprise installed on the mobile device; obtaining information associated with the originating enterprise including a telephone number and brand information associated with the originating enterprise; and pushing the information associated with the originating enterprise to the mobile device utilizing the mobile app associated with the originating enterprise installed on the mobile device such that the information associated with the originating enterprise is delivered to the mobile device simultaneously with delivery of the communication session.

Abstract: Techniques are disclosed to determine one or more specific data points that may be found in or added to call metadata that will assist and/or enhance confidence score algorithms. A call request for an inbound VoIP telephony call may be received by a telephony server in a servicing telecommunications carrier network. The call request may be intended for a called party serviced by the servicing telecommunications carrier network. The servicing telecommunications carrier network telephony server may obtain a plurality of data points associated with the call request wherein at least one of the data points is an interconnect carrier, the interconnect carrier data point identifying which carrier handed the call to the servicing carrier. The servicing telecommunications carrier network telephony server may then send the plurality of data points to a confidence score generating process comprising an algorithm configured to determine a confidence score using the data points.

Abstract: Techniques are described for determining when and how to re-route toll-free calls around a core telephony network experiencing significant disruptions. A core telephony network of a telephony service provider is monitored for anomalies. Upon detecting an anomaly, it is determined whether the anomaly is significant enough to warrant re-routing inbound toll-free calls around the core telephony network. The re-routing process comprises accessing an industry registry database including a plurality of toll-free numbers (TFNs) associated with a routing template comprising the instructions for routing toll-free calls. The routing template instructions may be switched to re-direct toll-free calls associated with one or more specific TFNs to a particular carrier. Within that particular carrier, the routing instructions may be switched to re-direct the toll-free calls away from the service provider's core telephony network to a network bypass cloud platform.

Abstract: Mid-call services may be added to a communication session such as a telephone call (call session) by a wireless device on a mobile telephone network by causing the wireless device associated with the communication session to invoke a second call session directed to a vertical service code. The second call session is established on the wireless communication network and terminated on the PSTN to an application server associated with the vertical service code. The application server on the PSTN instantiates the service and matches the service associated with the vertical service code on the second call session with the first call session. The application server then applies the mid-call service associated with the vertical service code to the first call session to thus enable mid-call services to be applied to the first call session by the wireless device.

Abstract: Mid-call services may be added to a communication session such as a telephone call (call session) by a wireless device on a mobile telephone network by causing the wireless device associated with the communication session to invoke a second call session directed to a vertical service code. The second call session is established on the wireless communication network and terminated on the PSTN to an application server associated with the vertical service code. The application server on the PSTN instantiates the service and matches the service associated with the vertical service code on the second call session with the first call session. The application server then applies the mid-call service associated with the vertical service code to the first call session to thus enable mid-call services to be applied to the first call session by the wireless device.

Abstract: Mid-call services may be added to a communication session such as a telephone call (call session) by a wireless device on a mobile telephone network by causing the wireless device associated with the communication session to invoke a second call session directed to a vertical service code. The second call session is established on the wireless communication network and terminated on the PSTN to an application server associated with the vertical service code. The application server on the PSTN instantiates the service and matches the service associated with the vertical service code on the second call session with the first call session. The application server then applies the mid-call service associated with the vertical service code to the first call session to thus enable mid-call services to be applied to the first call session by the wireless device.

Abstract: The present invention serves as a framework for both an extensible markup language interface for web services and to access objects. Using web services and objects, the present invention allows two or more computer networks to communicate with each other regardless of the security status of the networks. The present invention collects information from the networks by classes of objects and transmits information between the networks without rendering a network less secure. The present invention is coded in the WSDL language and communicates upon the SOAP protocol.

Abstract: Methods and systems consistent with the present invention perform enhanced services for wireline and wireless subscribers in an integrated wireline and wireless switching system. The enhanced services may include, for example, group dialing plans, message waiting indicator activation, call forwarding, simultaneous ringing, call conferencing, calling line identification, automatic call back, automatic recall, speed dialing services, and/or any other services that may be provided by a switching system to wireless and/or wireline subscribers.

Abstract: Methods and systems consistent with the present invention perform enhanced services for wireline and wireless subscribers in an integrated wireline and wireless switching system. The enhanced services may include, for example, group dialing plans, message waiting indicator activation, call forwarding, simultaneous ringing, call conferencing, calling line identification, automatic call back, automatic recall, speed dialing services, and/or any other services that may be provided by a switching system to wireless and/or wireline subscribers.