Abstract: A method for notifying customers, using customer information announcements, of a change in their telephone numbers due to an area code split and for notifying callers of such customers of the new telephone numbers. In one aspect, customer information is announced during completion of a telephone call placed by a calling party to a called party. A telephone number of the called party is received at a telecommunications network from the calling party. A first message indicating that the telephone number of the called party will be changed is sent to the calling party from the telecommunications network and the call is connected to the received telephone number, if the telephone number of the called party will be changed in the future. A message indicating that the telephone number of the called party has been changed is sent to the calling party from the telecommunications network and the call is forwarded to a new telephone number, if the telephone number of the called party has been changed.

Abstract: A facility is disposed in a telecommunications network to provide an alternative to retrying the placing of a call to a telephone station when a busy signal is encountered. More particularly, if a subscriber places a telephone call to a called station set that is busy with another telephone call, then the facility notes that fact and terminates the subscriber's telephone call. Thereafter, the facility places a telephone call to the called station and, when the call is answered, announces at least the calling subscriber's telephone number and allows the called party to optionally extend the call back to the original calling subscriber. If the call is not answered, then the call back is terminated, and the placement of another call to the called station is rescheduled for a subsequent time.