Abstract: A computer implemented method for monitoring a sales life cycle of a customer includes capturing primary customer information from a customer identification source (CIS), inputting secondary customer information, storing the information to generate a customer profile and automatically printing the customer profile. The method may also include communicating a message to the customer at a predetermined time before a scheduled follow-up appointment as a reminder about the scheduled appointment and displaying the customer's name on an electronic appointment board indicating the arrival status of the customer. A system implemented on a computer network is also presented which includes a first, second, and third device, a scanner, a printer, and an electronic appointment board. Also presented is a program with computer executable instructions embodied in a computer readable medium including instructions for performing the method.

Abstract: A method of customer sales management over a computer network includes receiving customer sales management cadence data and communication tool data. The method includes receiving a sales lead identifier based on one or more tracked activities occurring over a computer network which identifies a priority associated with a sales lead. The sales lead identifier is associated with customer sales management cadence data for generating a schedule. A number of communication tools are generated for managing the sales lead through one or more communication channels. A series of communications are automatically outputted according to the schedule for facilitating customer generation and retention. The method is operated over a computer implemented system for customer sales management having at least one server communicating with at least one client terminal over a computer network.

Abstract: An automatic machine for displacing a shaping tool, such as a router, over a work area includes a tool mounting assembly carried by support means such as an articulated arm. The arm is movable by first movement means relative to fixed structure of the machine over the whole work area, while the tool mounting assembly can be moved within a limited zone relative to the arm by second movement means. The movement of the tool mounting assembly (and thus of the tool) is directly measured relative to the machine fixed structure and compared with a required movement to generate an error signal. This signal is fed to the second movement means which endeavors to move the tool mounting assembly as required over the work area.