Abstract: A user interface of a terminal is enhanced to provide a screen depicting suggested items for purchasing by a customer before completing a transaction at the terminal. The suggested items can include items likely to have been forgotten by the customer based on the current basket of items in the transaction and/or items that are otherwise related to the current basket of items. Any suggested item selected by the customer for adding to the transaction is communicated to a server. The server maintains a data structure for transactions that require items to be picked up and current statuses for item picking transactions. Store-operated devices allow in-store pickers to select items that need to be picked from the store for the transactions identified in the data structure. When a picker acquires the items from store shelves, the items are delivered to a designated area of the store and the customer retrieves the items from that area.