Abstract: A method of operating a telematics unit comprising the steps of: first operating the telematics unit in a logistical support mode containing a first set of operations assisting tracking of at least one of (a) the telematics unit and (b) a vehicle containing the telematics unit through storage and travel; and second operating the telematics unit in a customer service mode containing a second set of operations supporting a customer associated with the vehicle, wherein the first set of operations contains at least one operation unique from the second set of operations.

Abstract: The invention provides a method of providing route instructions to a mobile vehicle. A communication channel may be established between a client vehicle and a server. The server may be provided the location of the vehicle and it's destination. The server may calculate a route to reach the destination and store the route. One or more maneuver instructions may be downloaded to the vehicle, and the communication channel may then be terminated until the vehicle requires more maneuver instructions. A communication channel may then be reestablished between the vehicle and server and more maneuver instructions may be downloaded to the vehicle.