Abstract: A computer-implemented method for managing a contact center having a plurality of agents includes (a) receiving real-time data associated with each of a plurality of agents servicing incoming communications for the contact center, (b) categorizing each of the plurality of agents into a respective one of a plurality of burnout risk categories by processing the real-time data associated with each of the plurality of agents using a trained supervised machine learning model having a plurality of input features, (c) determining, based on a specification of a logical directive, an operation to be performed in relation to at least one agent in the plurality of agents, wherein the specification has at least one condition relating to the categorizing of each of the plurality of agents into the respective one of the plurality of burnout risk categories, and wherein the specification defines the operation to be performed in relation to the at least one agent in the plurality of agents upon the condition being satisfied,

Abstract: A computer-implemented method for managing a contact center having a plurality of agents includes (a) receiving real-time data associated with each of a plurality of agents servicing incoming communications for the contact center, (b) categorizing each of the plurality of agents into a respective one of a plurality of burnout risk categories by processing the real-time data associated with each of the plurality of agents using a trained supervised machine learning model having a plurality of input features, (c) determining, based on a specification of a logical directive, an operation to be performed in relation to at least one agent in the plurality of agents, wherein the specification has at least one condition relating to the categorizing of each of the plurality of agents into the respective one of the plurality of burnout risk categories, and wherein the specification defines the operation to be performed in relation to the at least one agent in the plurality of agents upon the condition being satisfied,

Abstract: Provided are a method of dynamically configuring a FPGA and a network security device. The network security device includes a CPU and at least one FPGA coupled with the CPU. The CPU generates a configuration entry for a target FPGA in response to a user instruction. The configuration entry includes a classification number and a configuration content for the target FPGA. The CPU sends the configuration entry to each FPGA coupled with the CPU, Each FPGA obtains its own classification number, compares its own classification number with the classification number in the configuration entry, and stores the configuration content when the own classification number the same with the classification number in the configuration entry.

Abstract: The present invention relates to a purine derivative and use thereof in medicine, and in particular to a pyrimidine derivative shown as general formula (I) or a stereoisomer, solvate, metabolite, prodrug, deuteride, pharmaceutically acceptable salt or cocrystal thereof, a pharmaceutical composition comprising the same, and use of the compound or composition of the present invention in the field of preparation of a DNA-PK inhibitor, wherein the substituents in general formula (I) are defined in the same way as in the specification

Abstract: The present disclosure discloses a point cloud-based map calibration method and system, a robot and a cloud platform. The method is applied to a cloud platform communicatively connected to a designated robot, and includes: obtaining environmental acquisition information from the designated robot; performing three-dimensional point cloud reconstruction on the environmental acquisition information, performing obstacle recognition on a three-dimensional point cloud reconstruction result, and obtaining an obstacle recognition result including obstacle information and confidence information corresponding to the obstacle information; and when it is determined that the confidence information satisfies a first preset index, sending map calibration information corresponding to the obstacle information to the designated robot, so that the designated robot calibrates map information according to the map calibration information.

Abstract: Provided are a method of dynamically configuring a FPGA and a network security device. The network security device includes a CPU and at least one FPGA coupled with the CPU. The CPU generates a configuration entry for a target FPGA in response to a user instruction. The configuration entry includes a classification number and a configuration content for the target FPGA. The CPU sends the configuration entry to each FPGA coupled with the CPU, Each FPGA obtains its own classification number, compares its own classification number with the classification number in the configuration entry, and stores the configuration content when the own classification number the same with the classification number in the configuration entry.

Abstract: A display controller includes a first register set by an open operating system, a second register set by a secure operating system, a first data input circuit configured to read normal data according to set information in the first register, a second data input circuit configured to read secure data according to set information in the second register, and a data processor configured to blend and output the normal data with the secure data to display the secure data over the normal data.

Abstract: Provided are a method, device and system for determining a working mode of a data card type terminal. In the method, when a data card type terminal is connected to a wireless AP/CPE or PC, the data card type terminal determines whether a working mode request from the wireless AP/CPE is received; if so, sets a working mode of the data card type terminal to a wireless AP/CPE working mode; otherwise, sets the working mode of the data card type terminal to a PC working mode.

Abstract: A display controller includes a first register set by an open operating system, a second register set by a secure operating system, a first data input circuit configured to read normal data according to set information in the first register, a second data input circuit configured to read secure data according to set information in the second register, and a data processor configured to blend and output the normal data with the secure data to display the secure data over the normal data.

Abstract: Provided are a method, device and system for determining a working mode of a data card type terminal. In the method, when a data card type terminal is connected to a wireless AP/CPE or PC, the data card type terminal determines whether a working mode request from the wireless AP/CPE is received; if so, sets a working mode of the data card type terminal to a wireless AP/CPE working mode; otherwise, sets the working mode of the data card type terminal to a PC working mode.

Abstract: A method for intercommunication between a mobile terminal and a WiMAX base station comprises: connecting the mobile terminal with a WiMAX wireless data card via an interface (S102); obtaining configuration information of the WiMAX wireless data card, and fulfilling the logic connection between the mobile terminal and the WiMAX wireless data card according to the configuration information (S104); and using the WiMAX wireless data card to fulfill the intercommunication with the WiMAX base station (S106). A system and a mobile terminal are used to implement the method.

Abstract: A method for intercommunication between a mobile terminal and a WiMAX base station comprises: connecting the mobile terminal with a WiMAX wireless data card via an interface (S102); obtaining configuration information of the WiMAX wireless data card, and fulfilling the logic connection between the mobile terminal and the WiMAX wireless data card according to the configuration information (S104); and using the WiMAX wireless data card to fulfill the intercommunication with the WiMAX base station (S106). A system and a mobile terminal are used to implement the method.