Patents by Inventor Xiaobei Wu

Xiaobei Wu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automated support sub-topic classification using large language models
    Patent number: 12639359
    Abstract: A method and system for automated support sub-topic classification using large language models (LLMs). The method includes collecting user transcripts and LLM-generated summaries, performing unsupervised learning to identify common themes, generating sub-topics, and creating labeled datasets. A supervised learning model is trained to categorize user transcripts into the identified sub-topics. The system performs categorization of new user queries and generates appropriate action responses.
    Type: Grant
    Filed: February 27, 2025
    Date of Patent: May 26, 2026
    Assignee: INTUIT INC.
    Inventors: Wendy Sen Anderson, Kelsey Conophy, Xiaobei Wu, Gregory Joseph Viviano, Noel Fernandes, Katherine Vanessa Wurtzell, Byungkyu Kang