Abstract: This application discloses an information processing method performed at an application server. The application server receives a first virtual article identifier and a first account sent by a terminal in response to an operation of a user on a virtual article presentation interface. The server generates and stores a first order including the first virtual article identifier and the first account, obtains a current bill provided by a payment system and forwarded by the terminal, and a second account used to log into the terminal. The server determines a second order corresponding to the current bill, associates the current bill with the second order when a virtual article identifier and an account in the second order are the same as the second virtual article identifier and the second account; and sends a virtual article corresponding to the second virtual article identifier to the second account.

Abstract: Disclosed are a method, apparatus and system for processing services. The method includes: receiving a service processing request from a front-end equipment; determining a recommended service processing channel according to the information about the service to be processed, and acquiring content of the recommended service processing channel; sending the content of the recommended service processing channel to the front-end equipment such that the front-end equipment displays the content of the recommended service processing channel; and receiving a service acknowledgment from the front-end equipment, and processing the service to be processed according to the service acknowledgment. With these technical solutions, the number of service processing channels displayed by the front-end equipment is reduced, and thus the time required to process services is reduced and the probability of processing services successfully is increased.

Abstract: This application discloses an information processing method performed at an application server. The application server receives a first virtual article identifier and a first account sent by a terminal in response to an operation of a user on a virtual article presentation interface. The server generates and stores a first order including the first virtual article identifier and the first account, obtains a current bill provided by a payment system and forwarded by the terminal, and a second account used to log into the terminal. The server determines a second order corresponding to the current bill, associates the current bill with the second order when a virtual article identifier and an account in the second order are the same as the second virtual article identifier and the second account; and sends a virtual article corresponding to the second virtual article identifier to the second account.

Abstract: Disclosed are a method, apparatus and system for processing services. The method includes: receiving a service processing request from a front-end equipment; determining a recommended service processing channel according to the information about the service to be processed, and acquiring content of the recommended service processing channel; sending the content of the recommended service processing channel to the front-end equipment such that the front-end equipment displays the content of the recommended service processing channel; and receiving a service acknowledgment from the front-end equipment, and processing the service to be processed according to the service acknowledgment. With these technical solutions, the number of service processing channels displayed by the front-end equipment is reduced, and thus the time required to process services is reduced and the probability of processing services successfully is increased.