Abstract: An automated, location-based, dynamic notification system comprises a mobile unit hardware device and a control center computer facility with communication capabilities. The mobile unit comprises a position module, a location processor, an action processor, a data module, and an I/O module. The control center comprises a system processor, a communication module, and a master database. The system provides notifications of arriving, approaching, leaving, entering, and any other types of location-related notifications, which are issued in an automatic, unattended manner. The illustrated embodiments of the invention are based on location and thus are used in a dynamic routing situation where both route patterns and stop locations change frequently while the object is moving.

Abstract: The system supports special needs customer at an airport. A controller processes request, flight and personnel data, generates assignments, and distributes messages. Workstations register available personnel, import/export customer requests and flight information, edit additional customer and flight data, and authorize or overwrite dispatch decisions. Handheld devices provide customer registration, service recording and location registration, and communicate service instructions and activity planning. The controller receives and analyzes data based upon a set of conditions that determine the status of any service request, the location where service is needed, the type of assistance needed, its priority, and the destination of the service. Upon arrival at the destination, or, based upon a set of predetermined conditions, the controller analyzes current conditions, determines the next set of requests and assignments, and provides information needed to support the next assignments.