Abstract: A system, method, and computer program product are provided for calculating a customer value for communication service provider customers for network optimization and planning. In use, at least one customer of a communication service provider (CSP) is identified. The customer is identified to calculate a current customer value of the customer to the communication service provider. Additionally, a current location of the customer is identified based on a determined current location of a user device being utilized by the customer. Further, information associated with a current service being utilized by the customer on the user device being utilized by the customer is identified. Moreover, the current customer value of the customer to the communication service provider is calculated based on at least the current location of the customer and the current service being utilized by the customer.

Abstract: A system, method, and computer program product are provided for congestion relief in a communication network. In use, information is collected for all subscribers utilizing at least one service in at least one of a plurality of sectors associated with a communication network, the information including at least an identity associated with each subscriber and a service type being utilized by each subscriber. Further, the collected information is aggregated to determine a sector status for each of the plurality of sectors, the sector status for each of the plurality of sectors including a total number of active subscribers for a corresponding sector, a service distribution associated with the corresponding sector, and a bandwidth consumption associated with the corresponding sector. Additionally, specific business data associated with the active subscribers in each of the plurality of sectors is received.

Abstract: A system, method, and computer program product are provided for calculating a customer value for communication service provider customers for network optimization and planning. In use, at least one customer of a communication service provider (CSP) is identified. The customer is identified to calculate a current customer value of the customer to the communication service provider. Additionally, a current location of the customer is identified based on a determined current location of a user device being utilized by the customer. Further, information associated with a current service being utilized by the customer on the user device being utilized by the customer is identified. Moreover, the current customer value of the customer to the communication service provider is calculated based on at least the current location of the customer and the current service being utilized by the customer.