Patents by Inventor Yasuhiko Katagiri

Yasuhiko Katagiri has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for providing administrative support
    Patent number: 6581067
    Abstract: An exemplary embodiment of the invention is an administrative support system which provides customer support representatives the ability to respond to customer requests efficiently. The system includes a plurality of customer service workstations coupled to a host system through a network. The host system is coupled to a database and one or more legacy systems. A customer service representative at the customer service workstation can perform tasks such as searching provider information, updating eligibility and enrollment information and creating and tracking call records.
    Type: Grant
    Filed: September 12, 2000
    Date of Patent: June 17, 2003
    Assignee: Uniprise, Inc.
    Inventors: Reed M. Bjergo, Michael C. Amarante, Mark Schroder, Yasuhiko Katagiri