Abstract: An information processing apparatus determines human task counts each representing a number of human tasks in individual workflows. Each workflow defines a procedure of tasks to be performed on a device under management, where the tasks include human tasks to be performed by humans and automated tasks to be executed automatically with remote control via a network. The information processing apparatus then determines priorities of the workflows, based on the human task counts determined therefor, for prioritized use of a connection that is established to communicate with the device under management in order to perform automated tasks thereon.

Abstract: A non-transitory computer-readable recording medium recording a generation program for causing a computer to execute processing includes: referring to a storage which identifiably stores whether or not an input value is specified for each of a plurality of programs corresponding to a plurality of processing included in a workflow to be created; specifying a first program in which the input value is specified and a second program in which the input value is not specified from among the plurality of programs; determining whether or not the input value of the second program is estimated based on the input value of the first program and a positional relation in the workflow between the specified first program and second program; and setting the input value of the first program as the input value of the second program when determining that the input value of the second program is estimated.

Abstract: An information processing apparatus determines human task counts each representing a number of human tasks in individual workflows. Each workflow defines a procedure of tasks to be performed on a device under management, where the tasks include human tasks to be performed by humans and automated tasks to be executed automatically with remote control via a network. The information processing apparatus then determines priorities of the workflows, based on the human task counts determined therefor, for prioritized use of a connection that is established to communicate with the device under management in order to perform automated tasks thereon.

Abstract: An administration server executes a process of first acquiring first resource information on a resource used by a function executed on a server to which a patch is to be applied. Then, the administration server executes a process of second acquiring second resource information on a resource accessed by the patch when the patch is executed. Thereafter, based on the first resource information acquired at the first acquiring and the second resource information acquired at the second acquiring, the administration server executes a process of determining whether to apply the patch.