Patents by Inventor Yazdan Shirvany

Yazdan Shirvany has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230334506
    Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.
    Type: Application
    Filed: June 21, 2023
    Publication date: October 19, 2023
    Applicant: Capital One Services, LLC
    Inventors: Koon Heng Ivan TEO, Volodymyr ORLOV, Yazdan SHIRVANY, Fernando SAN MARTIN JORQUERA, Francisco PEREZ LEON, Yoonseong KIM, Mohammad SHAMI
  • Patent number: 11715111
    Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.
    Type: Grant
    Filed: September 25, 2018
    Date of Patent: August 1, 2023
    Assignee: Capital One Services, LLC
    Inventors: Koon Heng Ivan Teo, Volodymyr Orlov, Yazdan Shirvany, Fernando San Martin Jorquera, Francisco Perez Leon, Yoonseong Kim, Mohammad Shami
  • Publication number: 20230120579
    Abstract: Systems and methods for enhancing customer service are disclosed. The system can perform operations including detecting individuals and performing facial recognition on the individuals using visitor profiles stored by a local database. The operations can further include determining known visitors and unknown visitors among the individuals. The operations can further include generating new visitor profiles for the unknown visitors, obtaining identity information for the unknown visitors, and associating the identity information of the unknown visitors with the new visitor profiles. The operations can further include accessing identify information of the known visitors, obtaining personalized information for the known visitors from a central database, and providing the personalized information to the known visitors.
    Type: Application
    Filed: December 19, 2022
    Publication date: April 20, 2023
    Inventors: Ashwini Kumar, Yazdan Shirvany
  • Patent number: 11531993
    Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.
    Type: Grant
    Filed: January 21, 2019
    Date of Patent: December 20, 2022
    Assignee: Capital One Services, LLC
    Inventors: Koon Heng Ivan Teo, Volodymyr Orlov, Yazdan Shirvany, Fernando San Martin Jorquera, Francisco Perez Leon, Yoonseong Kim, Mohammad Shami
  • Patent number: 11531997
    Abstract: Systems and methods for enhancing customer service are disclosed. The system can perform operations including detecting individuals and performing facial recognition on the individuals using visitor profiles stored by a local database. The operations can further include determining known visitors and unknown visitors among the individuals. The operations can further include generating new visitor profiles for the unknown visitors, obtaining identity information for the unknown visitors, and associating the identity information of the unknown visitors with the new visitor profiles. The operations can further include accessing identify information of the known visitors, obtaining personalized information for the known visitors from a central database, and providing the personalized information to the known visitors.
    Type: Grant
    Filed: June 17, 2021
    Date of Patent: December 20, 2022
    Assignee: Capital One Services, LLC
    Inventors: Ashwini Kumar, Yazdan Shirvany
  • Publication number: 20220343348
    Abstract: A transaction information aggregation system includes raw transaction and enriched transaction databases. The raw transaction database comprises transaction information for a plurality of transactions, including for each transaction an account holder identifier and at least one transaction parameter. The enriched transaction database comprises an indexed transaction record for each of the plurality of transactions, each record including a plurality of search terms associated with each of the at least one transaction parameter.
    Type: Application
    Filed: July 12, 2022
    Publication date: October 27, 2022
    Inventors: Koon Heng Ivan TEO, Yazdan SHIRVANY, Joses NTHIGA, Mohammad SHAMI, Francisco PEREZLEON, Fernando San Martin JORQUERA
  • Patent number: 11423423
    Abstract: A transaction information aggregation system includes raw transaction and enriched transaction databases. The raw transaction database comprises transaction information for a plurality of transactions, including for each transaction an account holder identifier and at least one transaction parameter. The enriched transaction database comprises an indexed transaction record for each of the plurality of transactions, each record including a plurality of search terms associated with each of the at least one transaction parameter.
    Type: Grant
    Filed: September 24, 2019
    Date of Patent: August 23, 2022
    Assignee: CAPITAL ONE SERVICES, LLC
    Inventors: Koon Heng Ivan Teo, Yazdan Shirvany, Joses Nthiga, Mohammad Shami, Francisco Perezleon, Fernando San Martin Jorquera
  • Publication number: 20210312479
    Abstract: Systems and methods for enhancing customer service are disclosed. The system can perform operations including detecting individuals and performing facial recognition on the individuals using visitor profiles stored by a local database. The operations can further include determining known visitors and unknown visitors among the individuals. The operations can further include generating new visitor profiles for the unknown visitors, obtaining identity information for the unknown visitors, and associating the identity information of the unknown visitors with the new visitor profiles. The operations can further include accessing identify information of the known visitors, obtaining personalized information for the known visitors from a central database, and providing the personalized information to the known visitors.
    Type: Application
    Filed: June 17, 2021
    Publication date: October 7, 2021
    Inventors: Ashwini Kumar, Yazdan Shirvany
  • Patent number: 11042888
    Abstract: Systems and methods for enhancing customer service are disclosed. The system can perform operations including detecting individuals and performing facial recognition on the individuals using visitor profiles stored by a local database. The operations can further include determining known visitors and unknown visitors among the individuals. The operations can further include generating new visitor profiles for the unknown visitors, obtaining identity information for the unknown visitors, and associating the identity information of the unknown visitors with the new visitor profiles. The operations can further include accessing identify information of the known visitors, obtaining personalized information for the known visitors from a central database, and providing the personalized information to the known visitors.
    Type: Grant
    Filed: August 21, 2019
    Date of Patent: June 22, 2021
    Assignee: Capital One Services, LLC
    Inventors: Ashwini Kumar, Yazdan Shirvany
  • Publication number: 20210090096
    Abstract: A transaction information aggregation system includes raw transaction and enriched transaction databases. The raw transaction database comprises transaction information for a plurality of transactions, including for each transaction an account holder identifier and at least one transaction parameter. The enriched transaction database comprises an indexed transaction record for each of the plurality of transactions, each record including a plurality of search terms associated with each of the at least one transaction parameter.
    Type: Application
    Filed: September 24, 2019
    Publication date: March 25, 2021
    Inventors: Koon Heng Ivan TEO, Yazdan SHIRVANY, Joses NTHIGA, Mohammad SHAMI, Francisco PEREZLEON, Fernando San Martin JORQUERA
  • Publication number: 20200097980
    Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.
    Type: Application
    Filed: September 25, 2018
    Publication date: March 26, 2020
    Applicant: Capital One Services, LLC
    Inventors: Koon Heng Ivan TEO, Volodymyr ORLOV, Yazdan SHIRVANY, Fernando SAN MARTIN JORQUERA, Francisco PEREZ LEON, Yoonseong KIM, Mohammad SHAMI
  • Publication number: 20200097981
    Abstract: Systems and methods for customizing business applications based upon user intent scores is described. A machine learning model trained to specifically predict when a user is likely to engage in a specific activity while interacting with the business application may be trained using data regarding prior interactions between a business application and a plurality of users. The machine learning model may thereafter provide a probability score for a particular user, the probability score indicating the likelihood that the user will engage in the specific activity for which the model has been trained to predict. The probability may be combined with a business value factor to produce a user intent score indicating the relative value of the user engaging in the specific activity.
    Type: Application
    Filed: January 21, 2019
    Publication date: March 26, 2020
    Applicant: Capital One Services, LLC
    Inventors: Koon Heng Ivan TEO, Volodymyr ORLOV, Yazdan SHIRVANY, Fernando SAN MARTIN JORQUERA, Francisco PEREZ LEON, Yoonseong KIM, Mohammad SHAMI
  • Publication number: 20200051095
    Abstract: Systems and methods for enhancing customer service are disclosed. The system can perform operations including detecting individuals and performing facial recognition on the individuals using visitor profiles stored by a local database. The operations can further include determining known visitors and unknown visitors among the individuals. The operations can further include generating new visitor profiles for the unknown visitors, obtaining identity information for the unknown visitors, and associating the identity information of the unknown visitors with the new visitor profiles. The operations can further include accessing identify information of the known visitors, obtaining personalized information for the known visitors from a central database, and providing the personalized information to the known visitors.
    Type: Application
    Filed: August 21, 2019
    Publication date: February 13, 2020
    Inventors: Ashwini Kumar, Yazdan Shirvany
  • Patent number: 10460330
    Abstract: Systems and methods for enhancing customer service are disclosed. The system can perform operations including detecting individuals and performing facial recognition on the individuals using visitor profiles stored by a local database. The operations can further include determining known visitors and unknown visitors among the individuals. The operations can further include generating new visitor profiles for the unknown visitors, obtaining identity information for the unknown visitors, and associating the identity information of the unknown visitors with the new visitor profiles. The operations can further include accessing identify information of the known visitors, obtaining personalized information for the known visitors from a central database, and providing the personalized information to the known visitors.
    Type: Grant
    Filed: August 9, 2018
    Date of Patent: October 29, 2019
    Assignee: Capital One Services, LLC
    Inventors: Ashwini Kumar, Yazdan Shirvany