Abstract: A method for controlling robots and facilities is performed by one or more processors and includes controlling a first robot to move to a waiting area of a target space, acquiring information that the first robot is located in the waiting area of the target space, determining whether there is a robot in the target space, controlling, in response to determining that there is no robot in the target space, a door of the target space to be opened, controlling, in response to determining that the door is open, the first robot to leave the waiting area and enter the target space, and controlling the first robot to provide a serving service in target space.

Abstract: A method of controlling an elevator includes detecting that a robot providing a service on a floor within a building has gotten on an elevator moving through floors within the building, and controlling the elevator to move to a floor where the robot is to provide the service. At least one of the internal user interface and the external user interface of the elevator is configured to indicate whether the robot is using the elevator.