Abstract: What is disclosed is a system to enable real-time engagement with one or more customers utilizing one or more customer devices, implemented using one or more servers, said servers connected to said customer devices over at least one network, comprising: a survey phase, wherein one of the one or more customers utilizes the one or more customer devices to send feedback to one of the one or more servers over the at least one network; a post-survey phase, wherein the one of the one or more customers utilizes the one or more customer devices to send feedback to one of the one or more servers over the one or more networks; and a closure phase.

Abstract: Systems, methods, and devices for simultaneously distributing mass notifications to multiple users. A mass notification system receives input data and, based on this input data, creates notifications for mass distribution. The notifications are then transmitted to computing devices used by the users who are to be notified.

Abstract: The present invention provides a flow control method and a device. The method includes: obtaining, by a gateway, a data packet of a user; determining N value-added services required by the data packet, where N is an integer greater than or equal to 1; modifying a first IP address in the data packet to an Mth IP address in an address sequence, where the first IP address is an IP address of a network server, M is a positive integer greater than or equal to 1, the address sequence is an IP address set allocated by the gateway to the user, and a correspondence exists between an address in the address sequence and a value-added service; sending a modified data packet to a value-added service server corresponding to the Mth IP address.

Abstract: A container is adapted for use in a blender, and includes a surrounding wall surrounding an axis, defining a receiving space, and having an inner surface that faces the receiving space and that has spaced-apart bottom and top edges. The container further includes a plurality of turbulence ridges protruding from the inner surface of the surrounding wall into the receiving space. Each of the turbulence ridges extends from the bottom edge toward the top edge of the inner surface and extends spirally about the axis.

Abstract: An IP-enabled speaker with a trigger button module. Activation of the button on the trigger button module activates an audio link between a user of the speaker and a user of a destination communications device.

Abstract: A system for extracting customer feedback from a microblog site includes a retrieval unit coupled to the microblog site to capture microblog updates. A filter unit coupled to the retrieval unit filters the captured microblog updates according to filter criteria that remove non-actionable items from the captured microblog updates. A learning unit coupled to the filter unit prioritizes the filtered microblog updates, and a classification unit coupled to the learning unit classifies the filtered and prioritized microblog updates. An action unit coupled to the classification unit performs appropriate actions based on the classified, filtered and prioritized microblog updates.

Abstract: A system for extracting customer feedback from a microblog site includes a retrieval unit coupled to the microblog site to capture microblog updates. A filter unit coupled to the retrieval unit filters the captured microblog updates according to filter criteria that remove non-actionable items from the captured microblog updates. A learning unit coupled to the filter unit prioritizes the filtered microblog updates, and a classification unit coupled to the learning unit classifies the filtered and prioritized microblog updates. An action unit coupled to the classification unit performs appropriate actions based on the classified, filtered and prioritized microblog updates.

Abstract: A mass audio notification system is provided, comprising a network, a plurality of speakers connected to the network, and at least one server connected to the network. The server can send audio data to at least one of the plurality of speakers via a transport link, and the server can send control commands to at least one of the plurality of speakers. The transport link can include a first protocol based on internet protocol.

Abstract: The present invention provides a flow control method and a device. The method includes: obtaining, by a gateway, a data packet of a user; determining N value-added services required by the data packet, where N is an integer greater than or equal to 1; modifying a first IP address in the data packet to an Mth IP address in an address sequence, where the first IP address is an IP address of a network server, M is a positive integer greater than or equal to 1, the address sequence is an IP address set allocated by the gateway to the user, and a correspondence exists between an address in the address sequence and a value-added service; sending a modified data packet to a value-added service server corresponding to the Mth IP address.

Abstract: A system for extracting customer feedback from a microblog site includes a retrieval unit coupled to the microblog site to capture microblog updates. A filter unit coupled to the retrieval unit filters the captured microblog updates according to filter criteria that remove non-actionable items from the captured microblog updates. A learning unit coupled to the filter unit prioritizes the filtered microblog updates, and a classification unit coupled to the learning unit classifies the filtered and prioritized microblog updates. An action unit coupled to the classification unit performs appropriate actions based on the classified, filtered and prioritized microblog updates.

Abstract: What is disclosed is a system for communicating information between one or more participants of a loop, the one or more participants being associated with an organization, the system comprising one or more processors configured to initiate a loop in response to receiving an input from a first participant of the loop, the loop being associated with one or more attributes; determine, based on one or more first routing rules, a second participant of the loop; and in response to the determination, provide access to a first portion of information associated with the loop to the second participant.

Abstract: A system for extracting customer feedback from a microblog site includes a retrieval unit coupled to the microblog site to capture microblog updates. A filter unit coupled to the retrieval unit filters the captured microblog updates according to filter criteria that remove non-actionable items from the captured microblog updates. A learning unit coupled to the filter unit prioritizes the filtered microblog updates, and a classification unit coupled to the learning unit classifies the filtered and prioritized microblog updates. An action unit coupled to the classification unit performs appropriate actions based on the classified, filtered and prioritized microblog updates.

Abstract: Systems, methods, and devices for simultaneously distributing mass notifications to multiple users. A mass notification system receives input data and, based on this input data, creates notifications for mass distribution. The notifications are then transmitted to computing devices used by the users who are to be notified.

Abstract: A system for communicating information between one or more participants of a loop, the one or more participants being associated with a hotel, the system comprising one or more processors configured to initiate a loop in response to receiving an input from a first participant of the loop, the loop being associated with one or more attributes; determine, based on one or more first routing rules, a second participant of the loop; and in response to the determination, provide access to a first portion of information associated with the loop to the second participant.

Abstract: Systems, methods, and devices for simultaneously distributing mass notifications to multiple users. A mass notification system receives input data and, based on this input data, creates notifications for mass distribution. The notifications are then transmitted to computing devices used by the users who are to be notified.

Abstract: A system for extracting customer feedback from a microblog site includes a retrieval unit coupled to the microblog site to capture microblog updates. A filter unit coupled to the retrieval unit filters the captured microblog updates according to filter criteria that remove non-actionable items from the captured microblog updates. A learning unit coupled to the filter unit prioritizes the filtered microblog updates, and a classification unit coupled to the learning unit classifies the filtered and prioritized microblog updates. An action unit coupled to the classification unit performs appropriate actions based on the classified, filtered and prioritized microblog updates.