Abstract: According to embodiments of the invention, systems and methods are provided for showing messaging on a customer window established between a first (main serving company), second (customer), third (second company on same value chain of a given service or product related to a customer question), and fourth (third company on same value chain of a given service or product related to a customer question) network nodes. This configuration supports direction interaction concerning multiple companies, rather than just support single facing, where the customer support officer does not have answers relating to certain matters involving outside companies due to sub-contracting of products and services. This invention improves service quality and increase customer satisfaction by incorporating company representatives from many companies involved in a given product and service.