Abstract: Example embodiments involve a metrics collection system for collecting software usage metrics from one or more client devices at deployments. A computer, such as a server configured to execute the metrics collection system, collects software usage metrics (e.g., as a metrics submission from a client device) of the software product at the deployment, identifies a metrics type of the software usage metrics collected, assigns the software usage metrics to a metrics category, and calculates and updates a metrics score of the metrics category, based on the software usage metrics collected.

Abstract: Example embodiments involve a metrics collection system for collecting software usage metrics from one or more client devices at deployments. A computer, such as a server configured to execute the metrics collection system, collects software usage metrics (e.g., as a metrics submission from a client device) of the software product at the deployment, identifies a metrics type of the software usage metrics collected, assigns the software usage metrics to a metrics category, and calculates and updates a metrics score of the metrics category, based on the software usage metrics collected.

Abstract: Example embodiments involve a metrics collection system for collecting software usage metrics from one or more client devices at deployments. A computer, such as a server configured to execute the metrics collection system, collects software usage metrics (e.g., as a metrics submission from a client device) of the software product at the deployment, identifies a metrics type of the software usage metrics collected, assigns the software usage metrics to a metrics category, and calculates and updates a metrics score of the metrics category, based on the software usage metrics collected.

Abstract: Example embodiments involve a metrics collection system for collecting software usage metrics from one or more client devices at deployments. A computer, such as a server configured to execute the metrics collection system, collects software usage metrics (e.g., as a metrics submission from a client device) of the software product at the deployment, identifies a metrics type of the software usage metrics collected, assigns the software usage metrics to a metrics category, and calculates and updates a metrics score of the metrics category, based on the software usage metrics collected.

Abstract: Machine receives a notification that an order for a new item is being placed via an order form. Notification comprises an indication of a type of item being ordered. Order form comprises fields. Fields comprise type of item, item identifier, supplier identifier, price, payment method, and delivery location. Machine selects, based on the type of item being ordered, a first supplier bid from supplier bids stored in a bid data repository. Each supplier bid stored in the bid data repository comprises the item identifier, the supplier identifier, the price, and an expiration date. The item identifier of the first supplier bid corresponds to the type of item being ordered. Machine prepopulates, based on the first supplier bid, one or more fields of the order form. Machine submits the order based on the order form. Machine updates an inventory management data repository based on the delivery location and the item identifier.

Abstract: Machine receives a notification that an order for a new item is being placed via an order form. Notification comprises an indication of a type of item being ordered. Order form comprises fields. Fields comprise type of item, item identifier, supplier identifier, price, payment method, and delivery location. Machine selects, based on the type of item being ordered, a first supplier bid from supplier bids stored in a bid data repository. Each supplier bid stored in the bid data repository comprises the item identifier, the supplier identifier, the price, and an expiration date. The item identifier of the first supplier bid corresponds to the type of item being ordered. Machine prepopulates, based on the first supplier bid, one or more fields of the order form. Machine submits the order based on the order form. Machine updates an inventory management data repository based on the delivery location and the item identifier.

Abstract: Example embodiments involve a metrics collection system for collecting software usage metrics from one or more client devices at deployments. A computer, such as a server configured to execute the metrics collection system, collects software usage metrics (e.g., as a metrics submission from a client device) of the software product at the deployment, identifies a metrics type of the software usage metrics collected, assigns the software usage metrics to a metrics category, and calculates and updates a metrics score of the metrics category, based on the software usage metrics collected.

Abstract: Example embodiments involve a metrics collection system for collecting software usage metrics from one or more client devices at deployments. A computer, such as a server configured to execute the metrics collection system, collects software usage metrics (e.g., as a metrics submission from a client device) of the software product at the deployment, identifies a metrics type of the software usage metrics collected, assigns the software usage metrics to a metrics category, and calculates and updates a metrics score of the metrics category, based on the software usage metrics collected.

Abstract: Systems and methods are provided for routing support tickets. The system may be configured to receive a support ticket. Metadata information corresponding to the support ticket may be obtained by the system. The metadata information may indicate at least one component associated with the support ticket. Based on the metadata information corresponding to the support ticket and respective attributes associated with the first entity, the system may be configured to assign the support ticket to at least a first entity. Assigning the support ticket to at least the first entity may include providing a list of one or more entities that are eligible for assignment, determining a user selection of the first entity through an interface, and storing a record of the support ticket being assigned to the first entity.