Abstract: A firmware update system includes firmware storage device(s), an operating system engine coupled to the firmware storage device(s), and a remote access controller device coupled to the firmware storage device(s) and the operating system engine. The remote access controller device receives a single out-of-band firmware update command and, in response, performs a firmware storage device unlock operation to unlock the firmware storage device(s), transmits a firmware update package including a firmware update utility and a firmware update image to the operating system engine to cause the operating system engine to utilize the firmware update utility to update firmware stored in the firmware storage device(s) that was unlocked with the firmware update image and, subsequent to the operating system engine updating the firmware stored in the at least one firmware storage device that was unlocked, performs a firmware storage device lock operation to lock the firmware storage device(s).

Abstract: An Information Handling System (IHS) includes multiple hardware devices, and a baseboard Management Controller (BMC) in communication with the plurality of hardware devices. The BMC includes executable instructions for beginning execution of a first BMC firmware stack, and during execution of the first BMC firmware stack, halt execution of the first BMC firmware stack, and begin execution of a second BMC firmware stack. At least a portion of the executable instructions used to generate the first BMC firmware stack are different than the executable instructions used to generate the second BMC firmware stack.

Abstract: A Computing environment is described to enable an information handling system (IHS) to receive a public encryption key from another IHS; and decrypt with a public encryption key one or more encrypted symmetric encryption keys, encrypted via a private encryption key, to obtain one or more symmetric encryption keys respectively associated with one or more memory address ranges. The IHS may physically receive a memory device that was utilized by the other IHS to store information in an encrypted fashion. The IHS may further decrypt, with a first encryption key of the one or more symmetric encryption keys associated with a first address range of the one or more address ranges, first encrypted data stored by the at least one non-volatile memory medium to obtain first data.

Abstract: An Information Handling System (IHS) includes multiple hardware devices, and a baseboard Management Controller (BMC) in communication with the plurality of hardware devices. The BMC includes executable instructions for beginning execution of a first BMC firmware stack, and during execution of the first BMC firmware stack, halt execution of the first BMC firmware stack, and begin execution of a second BMC firmware stack. At least a portion of the executable instructions used to generate the first BMC firmware stack are different than the executable instructions used to generate the second BMC firmware stack.

Abstract: A firmware update system includes firmware storage device(s), an operating system engine coupled to the firmware storage device(s), and a remote access controller device coupled to the firmware storage device(s) and the operating system engine. The remote access controller device receives a single out-of-band firmware update command and, in response, performs a firmware storage device unlock operation to unlock the firmware storage device(s), transmits a firmware update package including a firmware update utility and a firmware update image to the operating system engine to cause the operating system engine to utilize the firmware update utility to update firmware stored in the firmware storage device(s) that was unlocked with the firmware update image and, subsequent to the operating system engine updating the firmware stored in the at least one firmware storage device that was unlocked, performs a firmware storage device lock operation to lock the firmware storage device(s).

Abstract: An information handling system may include an information handling resource, and a management controller configured to provide out-of-band management of the information handling system and coupled to the information handling resource via a communications bus. The management controller may be configured to cause the information handling resource to update a firmware thereof by transmitting a plurality of datagrams to the information handling resource via the communications bus, wherein the plurality of datagrams includes: a pilot datagram comprising a first header that includes information regarding an update payload, wherein the pilot datagram is configured to trigger an update handler of the information handling resource; and one or more subsequent datagrams comprising second headers and respective portions of the update payload, wherein the update handler is configured to update the firmware based on the update payload.

Abstract: A support information provisioning system a support device, an external device; and a customer device. The customer device includes an external connector and a remote access controller device that is coupled to the external connector. In situations where the customer device is experiencing at least one customer device issue that prevents the customer device from provisioning support information related to the operation of the customer device, the remote access controller device operates to detect that the external device has been connected to the external connector and, in response, automatically cause new support information about that customer device to be generated. When the external device is subsequently connected to the support device, it may then provide that new support information to the support device for analysis.

Abstract: In one or more embodiments, an information handling system (IHS) may receive a public encryption key from another IHS; and decrypt with a public encryption key the one or more encrypted symmetric encryption keys, encrypted via a private encryption key, to obtain one or more symmetric encryption keys respectively associated with one or more memory address ranges. The IHS may physically receive a memory device, which includes at least one volatile memory medium and at least one non-volatile memory medium, that was utilized by the other IHS to store information in an encrypted fashion. The IHS may further decrypt with a first encryption key of the one or more symmetric encryption keys associated with a first address range of the one or more address ranges, by the information handling system, first encrypted data stored by the at least one non-volatile memory medium to obtain first data.

Abstract: Methods, systems, and computer programs encoded on computer storage medium, for identifying a first user access event that failed authentication at the first computing device; creating a transaction block of a distributed ledger based on the first user access event; determining that data indicating the first user access event is not included by the distributed ledger, and in response, adding the transaction block to a temporal vector space of the distributed ledger; sharing, to each other computing device of the local network, the transaction block, wherein each of the others computing devices of the local network updates a local copy of the distributed ledger to include the transaction block in the temporal vector space.

Abstract: An information handling system may include an information handling resource, and a management controller configured to provide out-of-band management of the information handling system and coupled to the information handling resource via a communications bus. The management controller may be configured to cause the information handling resource to update a firmware thereof by transmitting a plurality of datagrams to the information handling resource via the communications bus, wherein the plurality of datagrams includes: a pilot datagram comprising a first header that includes information regarding an update payload, wherein the pilot datagram is configured to trigger an update handler of the information handling resource; and one or more subsequent datagrams comprising second headers and respective portions of the update payload, wherein the update handler is configured to update the firmware based on the update payload.

Abstract: In accordance with embodiments of the present disclosure, an information handling system may include a processor, a power supply unit for supplying electrical energy to information handling resources of the information handling system, a battery backup unit for supplying electrical energy to the information handling resources responsive to a power event associated with the power supply unit, and a non-transitory computer-readable readable medium having embodied thereon a program of instructions configured to, when executed, in response to the power event, gracefully terminate one or more applications executing on the processor in accordance with a desired priority ranking.

Abstract: In accordance with embodiments of the present disclosure, an information handling system may include a processor, a power supply unit for supplying electrical energy to information handling resources of the information handling system, a battery backup unit for supplying electrical energy to the information handling resources responsive to a power event associated with the power supply unit, and a non-transitory computer-readable readable medium having embodied thereon a program of instructions configured to, when executed, in response to the power event, gracefully terminate one or more applications executing on the processor in accordance with a desired priority ranking.

Abstract: Methods, systems, and computer programs encoded on computer storage medium, for identifying a first user access event that failed authentication at the first computing device; creating a transaction block of a distributed ledger based on the first user access event; determining that data indicating the first user access event is not included by the distributed ledger, and in response, adding the transaction block to a temporal vector space of the distributed ledger; sharing, to each other computing device of the local network, the transaction block, wherein each of the others computing devices of the local network updates a local copy of the distributed ledger to include the transaction block in the temporal vector space.

Abstract: Log storage and retrieval systems include a chassis housing a first motherboard with a first Serial Peripheral Interface (SPI) and a first remote access controller device located on the first motherboard and coupled to the first SPI. An off-motherboard SPI storage device is connected to the first SPI, and when the first remote access controller device determines that log entries have been generated, it automatically copies the log entries to the off-motherboard SPI storage device via the first SPI. A second motherboard includes a second SPI that couples to the off-motherboard SPI storage device when the second motherboard replaces the first motherboard in the chassis. A second remote access controller device located on the second motherboard and coupled to the second SPI will then retrieve the log entries that were automatically copied to the off-motherboard SPI storage device, and send the log entries through a network to a support device.

Abstract: An automated firewall-compliant customer support resolution provisioning system includes a customer support system coupled to a customer device. The customer support system receives a first secure request from the customer device that identifies an event in the customer device and, in response, sends a first secure response through a firewall subsystem to the customer device within a first timeout period enforced by the firewall subsystem. The customer support system then determines event resolution information for the event. Subsequent to the first timeout period and based on the first secure response, the customer device sends a second secure request to the customer support system requesting the event resolution and the customer support system sends the event resolution information through the firewall subsystem to the customer device within a second timeout period enforced by the firewall subsystem. The customer device then utilizes the event resolution information to address the event.

Abstract: In accordance with embodiments of the present disclosure, a system may include a chassis comprising a plurality of slots, each of the plurality of slots configured to receive a respective modular information handling system, a shared infrastructure comprising a plurality of components which are shared by modular information handling systems received in the slots, and a controller communicatively coupled to the slots and configured to determine a shared infrastructure power consumption indicative of power consumed by the shared infrastructure, allocate the shared infrastructure power consumption among modular information handling systems received in the slots, and set a respective host-level power limit for each of the modular information handling systems received in the slots, such that each modular information handling system consumes power in accordance with its respective host-level power limit.

Abstract: In accordance with embodiments of the present disclosure, a system may include a plurality of slots each configured to receive a modular information handling system, a plurality of air movers each configured to cool at least one modular information handling system disposed in at least one of the plurality of slots, and a controller communicatively coupled to the plurality of slots and the plurality of air movers and configured to, based on one or more thermal operational parameters associated with the plurality of slots and the plurality of air movers, determine an optimal allocation of at least one workload to a particular information handling system of a plurality of modular information handling systems received in the plurality of slots.

Abstract: Log storage and retrieval systems include a chassis housing a first motherboard with a first Serial Peripheral Interface (SPI) and a first remote access controller device located on the first motherboard and coupled to the first SPI. An off-motherboard SPI storage device is connected to the first SPI, and when the first remote access controller device determines that log entries have been generated, it automatically copies the log entries to the off-motherboard SPI storage device via the first SPI. A second motherboard includes a second SPI that couples to the off-motherboard SPI storage device when the second motherboard replaces the first motherboard in the chassis. A second remote access controller device located on the second motherboard and coupled to the second SPI will then retrieve the log entries that were automatically copied to the off-motherboard SPI storage device, and send the log entries through a network to a support device.

Abstract: In accordance with embodiments of the present disclosure, a method may include receiving a feature package associated with a provisioning action via a management controller communicatively coupled to a host system and configured to provide management of an information handling system comprising the host system and the management controller via management traffic communicated between the management controller and a network external to the information handling system, extracting components of the feature package including a first binary image and a second binary image, and executing the first binary image, wherein the first binary image is configured to store the second binary image in a portion of a memory accessible to the host system, set a variable flag indicating the management controller is in a maintenance mode, and cause the host system to reboot to execute the second binary image.

Abstract: Serial Peripheral Interface (SPI) and a first remote access controller device located on the first motherboard and coupled to the first SPI. An off-motherboard SPI storage device is connected to the first SPI, and when the first remote access controller device determines that log entries have been generated, it automatically copies the log entries to the off-motherboard SPI storage device via the first SPI. A second motherboard includes a second SPI that couples to the off-motherboard SPI storage device when the second motherboard replaces the first motherboard in the chassis. A second remote access controller device located on the second motherboard and coupled to the second SPI will then retrieve the log entries that were automatically copied to the off-motherboard SPI storage device, and send the log entries through a network to a support device.